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Assistant General Manager

2 months ago

Charlotte, United States BEAT THE BOMB Full time

The Charlotte Location

Located on the border of the South End and LoSo neighborhoods of Charlotte, this will be the Company’s 5th location, opening in Winter 2024. The 10,000+ square foot location offers our classic Mission experiences with glass-walled bomb rooms blasting teams with Paint, Foam, and Slime; 4 immersive arcade lounges (‘Game Bays’); street food and a full selection of beer, wine, cocktails & signature slushies @ The Bomb Bar; a beer garden with sports viewing; and dedicated private event spaces for large groups.


Assistant General Manager

The Assistant General Manager is the key deputy for the General Manager. They will be responsible for directly managing key areas of the Beat The Bomb business and supporting the General Manager across the board as needed. They will lead on special projects and Programming. In addition to management responsibilities and ownership of special projects, the Assistant General Manager will continue to work shifts as a 'Manager on Duty.'


Responsibilities

  • Work up to 3-4 shifts per week as a Manager on Duty, with additional focus on coaching & training, pushing projects forward as time allows and generally supporting GM.
  • Lead on weekly scheduling
  • Lead on physical inventory management with support from Operations Manager on procurement where applicable
  • Support General Manager on recruiting - participating in interviews, etc.
  • Support GM on training & onboarding of all new team members with continued assessment and feedback.
  • Support building out Beat The Bomb's training program and documentation for ongoing use ahead of future unit openings
  • Lead on Programming - special events (pro league), holidays (Halloween), etc.
  • Lead onsite facilitation of Arcade Bay testing during opening hours, collaborating with the Game Development team on collecting and tracking customer and operational feedback
  • Collaborate with General Manager on ways to improve business performance both in terms of generating sales and controlling costs and finding efficiencies
  • Lead or support additional projects as needed
  • Space upgrades or additions
  • Development & enhancement of photo opportunities
  • Process innovation or automation
  • Take part in weekly BTB HQ meetings


What We Offer

  • Competitive Salary and Quarterly Bonus Opportunities
  • Paid time off - 10 days in year 1; 15 days year 2; 20 days in year 4
  • 401k plan
  • Referral Bonuses
  • $500 Annual Learning Stipend for professional development
  • Medical, dental, and vision insurance
  • Transit Benefits
  • Life Insurance Benefit
  • An opportunity to advance or expand your career with company growth
  • A chance to be a part of an exciting and fast growing start up team
  • Friends & family ticket discounts