Infrastructure DR Service Delivery Manager

2 weeks ago


Tempe, United States The Judge Group Full time

This is a 11 month contract and hybrid to Tempe, AZ


Responsibilities:

• Serve as key liaison during DR events for Infrastructure, in a spokesperson role for the infra towers if a gap has been identified, facilitating communications between Northern Trust groups

• Apply in depth or broad technical knowledge to provide maintenance / automation solutions across one or more technology areas (e.g., database administration)

• Integrate technical expertise and business understanding to coordinate / envision superior solutions for the infrastructure components

• Assess and coordinate high availability and seamless failover resiliency mechanisms across multiple layers of the application and infrastructure stacks

• Service as the POC for DR Test / Fusion incident management events across the infrastructure towers

• Assist in integration of solutions into the DR automation program, reducing overall recovery time for Infrastructure services

• Coordinate innovation and technology experiments in private, public and hybrid cloud at enterprise scale

• Maintain an effective technical network across technical SMEs and architects for multiple service areas

• Sign off on Infrastructure procedural documentation, Disaster Recovery Plans, training modules, and other disaster recovery artifacts for quality assurance

• Coordinate and help to guide the implementation of a comprehensive testing strategy enabled through data analytics and automation

• Manage the Infrastructure remediation review program to ensure gaps identified by other functions and stakeholders are appropriately addressed

• Identify and remediate Infrastructure gaps identified by the control teams or audit, or through internal disaster recovery assessments


Qualifications:

• Bachelor’s degree in Information Technology, Management Information Systems, Computer Science or a related discipline

• 7+ years as Infrastructure technical engineer operating at enterprise scale

• 4+ years of DR experience

• Advanced technical problem-solving skills

• Practical experience in both technology infrastructure and application development architectures

• Infrastructure and service architecture/engineering experience, including functional and technical requirements gathering, and solution development

• Strong system analysis and service development experience

• Practical experience operating in an Agile development environment

• Automation experience

• Financial or Regulatory domain experience a plus

• VMWare vRO experience a plus

• Service Now experience

• Familiarity with Fusion a plus

• Experience in creating Disaster Recovery Plans and/or BCP and DR Plans

• Demonstrated understanding and knowledge of security concepts such as Replication and Backups, Enterprise Architecture, Authentication, Access Management, and Network Segmentation

• Experienced in conducting testing exercises for Disaster/BCP/Cyber Plans

• Well-versed in disaster security industry best practices and regulatory and compliance frameworks



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