IT Service Manager

2 weeks ago


Tempe, United States K2 Staffing Full time
Job DescriptionJob DescriptionSummary  Our client is a leading IT Solutions Company located in the Phoenix, AZ area (Tempe, AZ) and they are in need of a IT Service Manager.  A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.

Duties & Responsibilities 
  • Manage projects from start to finish
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. 
  • Have the ability to assist in these areas as well:
    • Deploying and managing Windows Servers and Active Directory
    • Designing Local Area Networks
    • Implementing and monitoring network security
    • Optimizing and maintaining network software and hardware
    • Building and deploying file servers and cloud computing solutions
    • Configuring and deploying VOIP solutions
    • Performing network infrastructure troubleshooting
    • Manage Microsoft Exchange Server
    • Telephone solutions
    • Monitors alert systems and take appropriate action as per guidelines.
    • Ability to use various messages in an event log to affect repairs.
    • Receive escalated service requests requiring an enhanced response.
    • New User On-boarding
Qualifications & Requirements
  • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Previous managerial experience is a MUST
  • 3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills 
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs 
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus
  • Working knowledge of PSA (ticketing) tools is a plus
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+ 
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus

Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Tempe, AZ
  • Real Estate Agent

    2 weeks ago


    Tempe, United States Short Term Rental Manager Full time

    Job DescriptionJob DescriptionAre you a licensed real estate agent in AZ and looking for a brokerage that doesn't believe in cold calling hundreds of people a day? Short Term Rental Manager, LLC is a locally-owned, values driven real estate brokerage that focuses on helping our clients get the most return out of their Arizona vacation homes We are...


  • Tempe, United States Ecd Systems Full time

    **Job Summary**: - Network Management - Server Management - Desktop Management - Cyber-Security Management - Cloud Services Management This role requires a strategic thinker with a knack for identifying potential clients/markets and building lasting partnerships. **Key Responsibilities**: Develop and execute sales strategies to meet or exceed sales...

  • Assistant Manager

    2 days ago


    Tempe, United States Northeast Scottsdale Auto Group Inc Full time

    Job Type Full-timeDescriptionWho We AreWe are the final remaining chain of full-service automotive repair shops in the valley, proudly owned and operated by a local family. With multiple locations spread across the valley, we are experiencing rapid expansion.Job Description:The Assistant Manager - Service Writer is a key member of the automotive service...


  • Tempe, United States Kesta IT Full time

    Come build, innovate, disrupt, and thrive! K?STA I.T. is actively seeking Service Desk and Field Technicians for an immediate6 month contract with our industry leading client (possibility of a permanent role offered at the end of a successful contract). Are you on the lookout for a career opportunity that offers responsibility, growth-potential and the...


  • Tempe, United States Nbarizona Full time

    ** Branch Service Manager - Tempe (AZ)** **** New NBAZ is looking for a seasoned **Branch Service Manager** to join Arizonas #1 Community Bank in our **Tempe** branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! At National Bank of...

  • Civil Engineer

    5 days ago


    Tempe, United States Omm IT Solutions Full time

    Job Description As an Engineer you will be working at the local Tempe, AZ office with senior staff on various projects from K-12, Higher Education, including projects located out of state. This position is designed to identify potential full-time candidates who possess an interest and/or passion in the sports/civil industry. Example projects may include...

  • Material Handler

    Found in: Talent US C2 - 2 weeks ago


    Tempe, United States Abacus Service Corporation Full time

    Job Description Performs manual and clerical duties related to delivering, shipping, receiving, Inspecting, storing, and issuing a variety of materials, equipment and supplies. Essential Duties Load and unload delivery truck/box truck/van. Heavy lifting/moving daily (20-70 pounds). Receive, process and deliver...


  • Tempe, United States Res-Care, Inc. Full time

    Our Company OnePoint Patient Care Overview Under the general direction of the VP of Client Services, the Director delivers on the company's value proposition to its clients. They lead a team of Sr. Account Manager's, Account Manager's and Managers. The Director cultivates and maintains on-going strategic client relationships and partnerships at all levels...


  • Tempe, United States AAM1 Full time

    **Position Summary**: Ensure that prompt, courteous and accurate responses are provided by Customer Care Specialists. Ensure that team members are observing written policies, procedures, and call protocols. Monitor call in systems for efficiency and accuracy. Ensure Agents are properly trained and using all available resources to provide the highest level of...

  • Field Service Support

    2 weeks ago


    Tempe, United States JC COMPTON ENTERPRISES INC Full time

    Job DescriptionJob DescriptionJCCEI is hiring for the full-time position of Field Service Support representative to coordinate our outage notification process.  JCCEI partners with cable communications companies and performs services for the upgrade and expansion of cable and fiber networks.  The Field Service Support position will act as a liaison to...

  • Field Service Support

    2 weeks ago


    Tempe, United States JC COMPTON ENTERPRISES INC Full time

    Job DescriptionJob DescriptionJCCEI is hiring for the full-time position of Field Service Support representative to coordinate our outage notification process. JCCEI partners with cable communications companies and performs services for the upgrade and expansion of cable and fiber networks. The Field Service Support position will act as a liaison to provide...


  • Tempe, United States Khalsa IT Solutions LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Business Development Representative to become an integral part of our team! You will gauge sales opportunities and provide extensive customer service to all clients.Responsibilities:Educate and sell company products and services to new and existing customers clientsReach agreed upon sales targets by...

  • Service Assistant

    Found in: Talent US C2 - 3 weeks ago


    Tempe, United States Upward Projects Full time

    ABOUT THE ROLE As a Service Assistant your responsibility is to support and assist servers, deliver service to guests by continuously maintaining cleanliness and organization of guest tables and surrounding areas. TO BE SUCCESSFUL YOU MUST  Have an unparalleled love, passion, and commitment to making others feel good  Have an eye for details and...


  • Tempe, United States Northern Trust Corporation Full time

    The key responsibilities of the role include: - Under direct supervision the Wealth Management Client Service Representative is responsible for supporting relationship management teams through processing various administrative and operational activit Client Service, Service, Processing, Operations, Management, Retail, Client


  • Tempe, United States Marriott Vacations Worldwide Full time

    **JOB SUMMARY** Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office might be the place for you! You will have the opportunity to welcome our guests, while experiencing our...


  • Tempe, United States Spectra Electrical Services, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a highly organized and detail-oriented Administrative Services Specialist to support our office operations. The ideal candidate will be responsible for a wide range of administrative and office support activities to facilitate the efficient operation of the organization.Key Responsibilities:• Provide high-level...


  • Tempe, United States Connect AZ Full time

    At Connect AZ, our dedicated team is deeply committed to making a positive impact on our community. We're looking for a Client Services Associate to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll take a proactive approach to support innovative fundraising...


  • Tempe, United States Continental Girbau West Full time

    Job DescriptionJob DescriptionWhat it’s Like to Work Here“Friendly”, “family-oriented”, “collaborative”, “fun”, “flexible” … we asked our team, and these are just a few words used to describe what it’s like working at Girbau North America. Our team members all share a positive attitude and passion and commitment to provide excellent...

  • Document Control Coordinator

    Found in: Appcast Linkedin GBL C2 - 2 days ago


    Tempe, United States Acro Service Corp Full time

    Job title :: Document Control AdministratorLocation :: Tempe, AZ 85281 (HYBRID)Duration :: 6+ Months Contract Key Responsibilities:Coordinate complex activities between departments and external parties.Gather information from company personnel at all organizational levels.Coordinate reporting staff within the Document Control Department.Ensure accurate and...


  • Tempe, United States Connect AZ Full time

    At Connect AZ, our dedicated team is deeply committed to making a positive impact on our community. We're looking for a Client Services Associate to provide exceptional assistance to our nonprofit clients, new and existing, in their efforts to expand their charitable outreach. In this role, you'll take a proactive approach to support innovative fundraising...