Treatment Coordinator

4 weeks ago


Tempe, United States Smiles by Delivery Full time
Job DescriptionJob Description

About Smiles by Delivery:

Smiles by Delivery is an established mobile dentistry practice. We are passionate about providing the best, friendliest, and most convenient and affordable dental care services possible to our patients.

Position Summary:

We are looking for an experienced Treatment Coordinator to join our team. would provide support from the office each day.

Our ideal hire would be an organized and self-motivated professional. One who has pays close attention to detail and has excellent time management skills. They will be empathetic and kind and able to build strong and trusting relationships with our patients. This individual will report directly to the Office Manager.

We strive to create an environment where employees enjoy coming to work. We work hard but at the end of the day, we feel a sense of satisfaction that we have helped to improve our patients' lives.

What we Offer:

  • An engaging, passionate group of people to work with
  • Supportive leadership team

After 90 days of employment:

  • Full comprehensive benefits for all full-time employees - Medical, Dental, Vision, 401K
  • Accrued paid time off
  • Both part-time and full-time employees receive 40 hours of sick pay annually

Responsibilities:

  • Work closely with practice providers and lab
  • Prepare and present treatment plans to patients and/or caregivers
  • Provide basic financial clerical support duties
  • File and maintain records
  • Verifying the patient's dental insurance benefits
  • Explaining insurance benefits to patients
  • Entering data using dental practice management software, Denticon
  • Generating reports for all activities
  • Posting payments made by patients
  • Following up on non-paid insurance claims
  • Managing late payments and overdue accounts
  • Processing insurance payments and refunds
  • Uploading completed insurance verification forms
  • Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies
  • Update and maintain client's dental record
  • Schedule patient appointments
  • Other duties as assigned

Qualifications:

  • 2+ years of Dental office experience preferred
  • 1+ years of Treatment Coordination required
  • Proficiency in Denticon, a plus
  • Experience with or ability to quickly adapt to a new Patient Management Software
  • Excellent organizational skills, ability to prioritize, and comfortable working independently
  • Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation
  • Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
  • Proficient computer skills and ability to operate general office equipment
  • Compassionate, patient and kind
  • A keen attention to detail
  • Recent and relevant experience working in the dental field required
  • Knowledge of dental procedures and insurance billing codes
  • High school diploma or general education degree (GED) required

We are an Equal Opportunity Employer EOE


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