Operations Manager

2 months ago


Columbia, United States NGT Corporation – a Master Franchisee of the COVERALL® brand Full time

$60-$72k


Coverall offers everything you need to succeed:

  • Competitive base salary
  • Quarterly bonus program
  • Fuel / cell phone allowance
  • Industry leading training
  • Work-life balance
  • Fun family culture
  • Full range of benefits including medical, dental, vision, a matching 401k, and Aflac
  • Tropical Trip Incentive


Responsibilities:

  • Oversee the operational department with account management, ongoing communication to our existing customers and franchisees, and documentation of communication, meetings, etc.
  • Daily meetings with operational team members to review tickets and plan for the day
  • Auditing paperwork
  • Field and classroom training to our new employees in the operational department, along with new and existing franchisees
  • Providing assistance to operational team with escalations, ensuring customer and franchisee satisfaction
  • Periodically loading equipment onto trucks


Qualifications:

  • Account management experience
  • Customer service experience
  • Exceptional written and verbal communication skills
  • Strong training skills
  • Exceptional problem solving and time management abilities
  • Proficiency with computers and Microsoft Office Suite
  • Must be able to lift 50 pounds
  • Valid driver's license and reliable transportation


We're a growing company offering significant avenues for personal development and growth and providing for continued career progression. You set your personal goals and control your income, as well as your future growth. A Coverall career can take you as far as you want to go.


Coverall employees enjoy what they do and have fun doing it Our unique family-like culture is what makes Coverall an organization that stands out from the rest.


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