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Salesforce Architect

3 months ago

Chicago, United States Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


Inviting applications for the role of Senior Principal Consultant- Technical Architect, SFDC

In this role you will be responsible for architecting and designing the Digital Applications for Global Clients.

Responsibilities:

  • Excellent capabilities in architecting/re-imagining the business application in customer Enterprise landscape.
  • Able to create value stream and provide options to customer for a given business problem.
  • Work closely with client/stakeholders, execute technical workshops, with an ability to understand business requirements, convert them into feasible technical architecture at a detailed level that can be translated into technical deliverables.
  • Excellent in identifying the gaps and opportunities between as-is and to-be processes.
  • Provide technical leadership and insights during RFP and presales process, able to work closely with presales team.
  • Setup of project governance model.
  • Understand the business problem and convert the problem into value stream through a feasible application architecture.
  • Excellent skills in persuasion and documentation detailing out all the aspects of architecture like security, business process mapping, integrations plan, environment plans, risks and mitigation plan, boundaries and responsibilities definition of each stakeholder.


Qualifications we seek in you

Minimum qualifications:

  • B.E or B.Tech or MCA
  • Relevant years of experience in Salesforce ecosystem.
  • Extensive technical knowledge of Experience Cloud and how it is most effectively leveraged with minimal code. This includes knowledge of related Experience Cloud features such as Commerce Cloud.
  • Experience in implementing multiple Experience Cloud portals.
  • Does not need to be a UI/UX expert but will need to work with our UI/UX team to make sure Experience Cloud implementation generally conforms to UI/UX guidelines
  • Must have experience in at least 3 cloud systemSales/Service/Financial/Commerce/Marketing/Pardot
  • Must be able to apply design thinking in the application architecture that must be scalable, and performance driven.
  • Must have done at least technical architecture of greenfield project or reengineered application for 2-3 large implementations individually or in lead capacity.
  • Expertise in any of the tools like draw.io, visio, lucidchart. Modelling tools knowledge is a must.
  • Status quo challenger and driven by logics and able to favor the fairness in all circumstances.
  • Must have integrations experience with different tools and technologies using middleware or point to point.
  • Excellent understanding of design patterns, enterprise architectural patterns and enterprise integration patterns.
  • CI/CD exposure is a must.
  • Excellent skills in large data volume applications and security aspects.
  • ArchiMate is an additional advantage.


Preferred qualifications

  • Salesforce PD II, Sales Cloud, Service Cloud and Marketing Cloud Certifications etc.


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.


Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.