Business Analyst

4 weeks ago

Pittsburgh, United States Mastech Digital Full time

Position Title: IT - Business Systems Analyst – Contractor

Pittsburgh PA Hybird

Industry background:

Position background will be more important than industry background.

Team dynamic:

As an advocate for our customers, they will actively engage with a wide variety of roles across the PNC enterprise to elicit and document specific requirements in the form of User Stories and Acceptance Criteria to define and build new innovative solutions. They will actively collaborate with the Product Owner and agile scrum team, inclusive of UX designers, other Process Improvement Analysts, and Technical Writers to ensure proposed enhancements to the methodology are well documented and understood. They will also collaborate with the ECO’s Training and Organizational Change Management Team as a subject matter expert to ensure the materials produced will effectively prepare our customers to use the new application and follow the new and improved business processes.

Very collaborative

Collective problem solvers

Roles and Responsibilities:

Will start with basic stories and have a shadow day 1 to assistance getting acclimated to the team. Limited story points in the first sprint.

· Directs the research, discovery, collection, and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.

· Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.

· Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on complex business requirements.

· Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.

Technical Skills:

· Experience working as a BA/BSA on an Agile Scrum Team

· Experience eliciting business needs/requirements through various techniques, and translating business needs into User Stories and testable acceptance criteria

· Proficiency in Jira and Confluence

Flex Skills:

Technical writing experience or other writing experience

· Basic knowledge of design techniques and principles involved in production of drawings and models

Soft Skills:

Organization

Time management- very important

Willing to work within a team to problem solve

Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills

Degrees/Certifications:

Certifications in agile/SAFe are a plus

CBAP certification is a plus

Nice to have Bachelors

Screening Questions:

Describe a situation in which you have had two / more projects at once and how you prioritize your work. What methods were used?

Describe a situation in which you have been overwhelmed with work and how you approached the work.

Share some experiences when you impacted a project from scratch/ the beginning. Share a situation in which a project demo did to proceed as planned and how the correction was approached.

Role Differentiator:

PNC is making this methodology tangible and starting it from ground up. Experience helping create 'just in time guidance' and ease of use tool. Ability to be creative for the new environment.

Interview Process:

1- HM - 45 mins

2- Panel - 30 mins

Availability for interviews:

Typically open on Thursday Mornings & Friday Afternoons

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