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Business Process Analyst

2 months ago


Pittsburgh, Pennsylvania, United States Rose International Full time

Position Overview:

Rose International is in search of a Process Improvement Analyst to refine and automate operational workflows within our comprehensive change management framework. The ideal candidate will possess a solid background in gathering and converting business requirements into User Stories within an Agile Scrum framework, demonstrating expertise in tools such as Jira and Confluence.

Key Responsibilities:

  • Facilitate the identification and documentation of business needs through various techniques, translating these into User Stories and measurable acceptance criteria.
  • Collaborate effectively with Product Owners, UX designers, and other key stakeholders to ensure alignment and clarity.
  • Lead projects, mentor junior team members, and oversee the successful execution of project deliverables.
  • Conduct research and analysis to support the development and review of intricate processes and procedures, including workflow analytics and reporting.
  • Provide senior-level consultation and communicate effectively with clients and technology teams regarding business designs and problem-solving strategies.
  • Mentor and guide associates to promote knowledge transfer and best practices within the team.

Preferred Qualifications:

  • Experience as a Business Analyst (BA) or Business Systems Analyst (BSA) within an Agile Scrum environment.
  • Agile/SAFe certifications and CBAP certification are advantageous.
  • Proficiency in Jira and Confluence is essential.
  • Bachelor's degree is preferred.

Technical Skills:

  • Technical writing experience or similar writing skills.
  • Basic understanding of design techniques and principles related to the creation of drawings and models.

Additional Information:

Rose International is committed to fostering an inclusive workplace. We encourage applications from all qualified individuals without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

For more information on employment benefits and pay equity laws, please refer to the appropriate resources.