Customer Service Representative

2 weeks ago


Westborough, United States Kayaku Advanced Materials Full time

Position summary: To enter customer orders as well as handle customer calls and requests in an appropriate and timely manner

Qualifications Required:

Enter orders based on faxes, emails and telephone calls

Provide written and verbal quotes to customers

Respond to customer requests for information and documents

Direct phone calls as needed (main line, etc.)

Resolve customer issues


Personal Attributes:

  • Ability to set and manage multiple priorities judiciously.
  • Excellent written, oral, and interpersonal communication skills.
  • Ability to articulate ideas to both technical and non-technical audiences.
  • Self-motivated and directed.
  • Superior analytical, evaluative, and problem-solving abilities.
  • Exceptional service orientation.
  • Ability to motivate in a team-oriented, collaborative environment.
  • One to three years related experience and/or training in the field.
  • Excellent computer skills



  • Westborough, Massachusetts, United States Westborough Operations Center Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Westborough Operations Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesCustomer Service: Provide...


  • Westborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Digital FCU. As a key member of our branch team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and delivering tailored solutions to meet their goals.Key ResponsibilitiesBuild...


  • Westborough, Massachusetts, United States Innova Solutions Full time

    Job SummaryInnova Solutions is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to inbound...


  • Westborough, Massachusetts, United States Middlesex Savings Full time

    Job Summary:Middlesex Savings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Information Center, you will be responsible for delivering exceptional service to our customers through various communication channels.Key Responsibilities:Customer Service: Provide professional and courteous service to both...


  • Westborough, Massachusetts, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to building long-term partnerships with our customers to ensure their project and event success. Our expertise in process management, commitment to corporate responsibility, and focus on delivering exceptional customer experiences are the foundation...


  • Westborough, Massachusetts, United States Middlesex Savings Full time

    About the RoleThe Customer Service Representative is a key role focused on providing exceptional service to customers through various communication channels. The ideal candidate will be highly proficient in processing transactions, resolving problems, and understanding and explaining all Bank products and services.ResponsibilitiesEffectively communicate and...


  • Westborough, United States Westborough Operations Center Full time

    Overview The Information Center Customer Service Representative is a key role focused on providing exceptional service through various communication channels, including phone, email, and chat. The CSR is expected to be highly proficient in processing transactions, resolving p


  • Westborough, Massachusetts, United States Innova Solutions Full time

    About the RoleInnova Solutions is seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesComplex Analytics and Reporting: Provide advanced analytics and reporting services to improve and...


  • Westborough, United States Middlesex Savings Full time

    About Us: **New Hires are eligible for a $2,500.00 sign on bonus.** Overview: The Information Center Customer Service Representative is a key role focused on providing exceptional service through various communication channels, including phone, email, and chat. The CSR is expected to be highly proficient in processing transactions, resolving problems, aiding...


  • Westborough, United States BankTalent HQ Full time

    About Us **New Hires are eligible for a $2,500.00 sign on bonus.** Overview The Information Center Customer Service Representative is a key role focused on providing exceptional service through various communication channels, including phone, email, and chat. The CSR is expected to be highly proficient in processing transactions, resolving problems, aiding...


  • Westborough, United States Middlesex Savings Full time

    Overview: The Information Center Customer Service Representative is a key role focused on providing exceptional service through various communication channels, including phone, email, and chat. The CSR is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding...


  • Westborough, United States BankTalent HQ Full time

    Overview The Information Center Customer Service Representative is a key role focused on providing exceptional service through various communication channels, including phone, email, and chat. The CSR is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding...


  • Westborough, United States Middlesex Savings Full time

    Overview: The Information Center Customer Service Representative is a key role focused on providing exceptional service through various communication channels, including phone, email, and chat. The CSR is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding...


  • Westborough, Massachusetts, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to building long-term partnerships that drive customer success. Our expertise in site management, process optimization, and corporate responsibility sets us apart as a trusted partner for businesses and events.Job SummaryThe Customer Care...


  • Westborough, Massachusetts, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to building long-term partnerships that drive customer success. Our expertise in site management, process optimization, and corporate responsibility sets us apart as a trusted partner for businesses and events.Job SummaryThe Customer Care...


  • Westborough, United States Health Plans, Inc Full time

     Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet...


  • Westborough, Massachusetts, United States Roche Brothers Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cash Office Clerk to join our team at Roche Brothers Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling cash and sales transactions, and maintaining a high level of accuracy and integrity in all aspects of your...


  • Westborough, Massachusetts, United States Global Partners Full time

    Job Summary:We are seeking a highly motivated and customer-focused Guest Service Associate to join our team at Global Partners. As a Guest Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service: Provide...


  • Westborough, Massachusetts, United States Panera Bread Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Panera Bread. As a Cashier, you will play a key role in providing exceptional customer service and supporting our cafe teams to deliver positive guest experiences.Key Responsibilities:Provide prompt and courteous service to customers, ensuring a...


  • Westborough, Massachusetts, United States Global Partners Full time

    About Global PartnersGlobal Partners is a leading independent owner, supplier, and operator of gasoline stations and convenience stores in the Northeast. With a strong presence in the region, we offer a wide range of products and services to our customers.Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Associate to join our...