Customer Service Representative
2 weeks ago
Position summary: To enter customer orders as well as handle customer calls and requests in an appropriate and timely manner
Qualifications Required:
Enter orders based on faxes, emails and telephone calls
Provide written and verbal quotes to customers
Respond to customer requests for information and documents
Direct phone calls as needed (main line, etc.)
Resolve customer issues
Personal Attributes:
- Ability to set and manage multiple priorities judiciously.
- Excellent written, oral, and interpersonal communication skills.
- Ability to articulate ideas to both technical and non-technical audiences.
- Self-motivated and directed.
- Superior analytical, evaluative, and problem-solving abilities.
- Exceptional service orientation.
- Ability to motivate in a team-oriented, collaborative environment.
- One to three years related experience and/or training in the field.
- Excellent computer skills
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