Manager IT Operations

4 weeks ago

Midland, United States Midland Memorial Hospital Full time

*This is an on-site position. Not remote eligible


Performs the essential duties and responsibilities and the primary functions of the IT Operations Manager. Manages and leads staff in the day-to-day support of MMH’s Information Technology operational needs. Responsible for the coordination of all activities and projects falling within the essential duties of IT Operations which includes the Help Desk, End-User Computing and Data Center Operations to assure high quality uninterrupted functioning of the MMH computing environment. Responsible for promoting open communication with other departments. Demonstrates knowledge and judgment necessary in performing all the duties of the IT Operations Manager.


SHIFT AND SCHEDULE

Full Time 8:00 a.m. - 5:00 p.m.

(On-Site position)


ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS

  • Helps to develop and enforces all personal computer and end-user device standards relating to hardware configurations, operating systems, software tools, security and other technical issues relating to the management of the hospital's end-user computing resources.
  • Helps to develop and create Service Desk policies and procedures in order to increase and maintain service level objectives to meet established SLAs.
  • Maintains Data Center Operations through appropriate documentation and monitoring of systems and environmental operations.
  • Assists in the implementation of new systems. Assists in the upgrade of production systems.
  • Provides research and development effort for the evaluation and implementation of nonclinical computer based technologies not already utilized by Memorial Hospital.
  • Evaluates major IT operational project requests and notifies requester of expected completion date. Documents this notification within established SLAs of receipt of request.
  • Assures completion of IT operational project requests by original completion date as determined and assigned during project planning.
  • Provides daily management and support in the areas of hardware configurations, operating systems, utility tools, security and other technical issues relating to all end-user computer systems managed by the HIS department.
  • Creates service request reporting gauged against established metrics for all MMH HIS departments.
  • Coordinates with third party vendors in all matters relating to personal computers, enduser devices and other technical support issues not directly under the control of Memorial Hospital and Medical Center.
  • Assists in the preparation and monitoring of the annual department operating budget.
  • Works with vendors to obtain best available prices for operating supplies and capital purchases. Reviews invoices for accuracy prior to being submitted for approval and payment.
  • Helps maintain departmental operating expenses and capital expenditures within the budget guidelines for the department.
  • Coordinates with the other functions of the Hospital Information Systems department and recommends to department management suggestions for improvements in daily department operations.
  • Participates in third party user's groups as liaison for the Hospital.
  • Performs annual personnel reviews, new employee interviews, staffing recommendations and other personnel matters as they relate to the IT Operations support function.
  • Completes all employee annual evaluations before anniversary dates.
  • Assure all subordinates complete necessary annual requirements such as Annual Education Day, CPR certification, vaccinations, etc.
  • The employee will always be alert to, and notify the appropriate parties concerning any potential safety hazards.
  • The employee will be familiar with the hospital-wide safety manual.

EDUCATION AND EXPERIENCE

  • A Bachelor’s degree preferred or equivalent experience gained in a similar or related field.
  • An ability to apply the principles of project management when and where appropriate.
  • Demonstrated customer-service and communications skills at a management level.
  • Minimum of 2 years of experience leading highly-skilled technicians.

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

  • Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

  • Manager IT Operations

    4 weeks ago

    midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the IT Operations Manager. Manages and leads staff in the day-to-day support of MMH’s Information Technology operational needs. Responsible for the coordination of all activities and projects falling within the essential duties...

  • Manager IT Operations

    4 weeks ago

    midland, United States Midland Memorial Hospital Full time

    *This is an on-site position. Not remote eligiblePerforms the essential duties and responsibilities and the primary functions of the IT Operations Manager. Manages and leads staff in the day-to-day support of MMH’s Information Technology operational needs. Responsible for the coordination of all activities and projects falling within the essential duties...

  • IT Operations Manager

    4 weeks ago

    Midland, Texas, United States Midland Memorial Hospital Full time

    Job SummaryMidland Memorial Hospital is seeking a highly skilled IT Operations Manager to lead our team in providing exceptional support to our Information Technology operational needs. The successful candidate will be responsible for managing and leading staff in the day-to-day support of our computing environment, ensuring high-quality uninterrupted...

  • Operations Manager

    1 month ago

    Midland, Texas, United States AGF Talent Full time

    AGF Talent is seeking a seasoned Operations Manager to lead wellhead service teams and oversee field operations for a leading provider of wellhead services in the oil and gas industry. This is a dynamic role requiring significant field experience, leadership, and a commitment to safety and operational excellence.Key ResponsibilitiesManage daily field...

  • Restaurant Operations Manager

    4 weeks ago

    Midland, Texas, United States Gecko Hospitality Full time

    Job Title: Restaurant Operations ManagerGecko Hospitality is seeking a highly skilled Restaurant Operations Manager to lead our restaurant operations team. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurants, ensuring that our high standards of quality and service are met.Key...

  • Business Operations Manager

    3 weeks ago

    Midland, Texas, United States PRC Resources Full time

    At PRC Resources, we are seeking a highly skilled Business Operations Manager to join our team.This role is integral to ensuring smooth operations within the company, reducing inefficiencies, and supporting business growth.The Business Operations Manager will play a key role in ensuring that the company operates efficiently while adapting to the...

  • Rig Operations Manager

    4 weeks ago

    Midland, Texas, United States Linked4HR Human Resources Consultancies LLC Full time

    We are seeking a highly skilled and experienced Rig Operations Manager to lead our drilling operations in Kuwait. The ideal candidate will have expertise in 3000 horsepower (HP) deep drilling and HighTemperature HighPressure (HTHP) rig operations.Responsibilities:Provide overall supervision and management of drilling operations on the rig.Ensure compliance...

  • Drilling Operations Manager

    4 weeks ago

    Midland, Texas, United States Strike Full time

    Drilling Operations ManagerAt Strike, we are seeking a highly skilled Drilling Operations Manager to oversee daily drilling operations. The ideal candidate will have a strong background in drilling operations, with a minimum of 5 years of experience in a supervisory role. Key responsibilities include managing rig operations, supervising a diverse team, and...

  • Drilling Operations Manager

    4 weeks ago

    Midland, Texas, United States SM-Energy Company Full time

    Job DescriptionAt SM-Energy Company, we are seeking a highly skilled Drilling Manager to lead our drilling team and drive the success of our asset development plans.This role is responsible for managing drilling specific engineering and operational aspects of the planning and execution of asset development plans, including the review and monitoring of annual...

  • Culinary Operations Manager

    4 weeks ago

    Midland, Texas, United States Cotton Culinary Full time

    Culinary Project ManagerCotton Holdings, Inc. is a leader in providing property restoration, recovery, construction, logistical support, and culinary services worldwide. We are seeking an experienced Culinary Project Manager to oversee high-volume culinary events, lead menu development, and manage kitchen operations from start to finish.Key...

  • Restaurant Operations Manager

    4 weeks ago

    Midland, Texas, United States Jimmy John's Gourmet Sandwiches Full time

    Restaurant Operations ManagerAt Jimmy John's Gourmet Sandwiches, we're seeking a skilled Restaurant Operations Manager to oversee day-to-day restaurant operations. As a key member of our team, you will be responsible for managing food and labor costs, recruiting, hiring, and training team members to help them understand what success looks like. Your goal...

  • Rig Operations Manager

    4 weeks ago

    Midland, Texas, United States Linked4HR Human Resources Consultancies LLC Full time

    We are seeking a highly skilled and experienced Drilling Superintendent to lead our drilling operations in Kuwait. This is a residential position that requires strong leadership and team management skills.Key Responsibilities:Provide overall supervision and management of drilling operations on the rig.Ensure compliance with all safety, health, and...

  • Regional Operations Manager

    2 months ago

    Midland, United States OmniForce Solutions Full time

    The Operations Manager will focus on continuous improvement to improve HSE performance, expand margins, and improve customer service levels. This position will work with other departments to identify and execute opportunities for improvement, process automation, creating visibility through dashboards, and managing performance through relevant KPI's.This...

  • Regional Operations Manager

    4 weeks ago

    midland, United States OmniForce Solutions Full time

    The Operations Manager will focus on continuous improvement to improve HSE performance, expand margins, and improve customer service levels. This position will work with other departments to identify and execute opportunities for improvement, process automation, creating visibility through dashboards, and managing performance through relevant KPI's.This...

  • Regional Operations Manager

    2 months ago

    midland, United States OmniForce Solutions Full time

    The Operations Manager will focus on continuous improvement to improve HSE performance, expand margins, and improve customer service levels. This position will work with other departments to identify and execute opportunities for improvement, process automation, creating visibility through dashboards, and managing performance through relevant KPI's.This...

  • Store Operations Manager

    1 month ago

    Midland, Texas, United States RNR Tire Express and Custom Wheels - Midland, TX Full time

    Job Title: Store General ManagerAt RNR Tire Express and Custom Wheels - Midland, TX, we are seeking a highly motivated and experienced Store General Manager to lead our team. As a Store General Manager, you will be responsible for the overall direction, coordination, and evaluation of the store.Key Responsibilities:Supervise and manage a team of employees,...

  • Branch Operations Manager

    4 weeks ago

    Midland, Texas, United States National Tank & Equipment Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Operations Manager to join our team at National Tank & Equipment. As an Assistant Branch Manager, you will play a key role in the performance and direction of operations, accounting, and customer service of the Branch.Key Responsibilities:Assist the Branch Manager in all delegated Branch...

  • Electrical Operations Manager

    4 weeks ago

    Midland, Texas, United States Control Tech Full time

    Job OverviewControl Tech is seeking an experienced Electrical Operations Manager to oversee the electrical department's daily activities, including scheduling work tasks and directing crews. The ideal candidate will have a strong background in electrical systems, codes, and regulations, as well as excellent problem-solving and project-management skills.Key...

  • Chief Operations Manager

    1 month ago

    Midland, Texas, United States Platinum Companies Full time

    Job OverviewAs a key member of the Platinum Management Services team, the Chief Engineer will be responsible for overseeing all engineering and maintenance operations at the hotel. This includes managing repair requests, maintaining the building and grounds, and ensuring compliance with regulatory requirements.Key Responsibilities:Manage maintenance...

  • Restaurant Operations Manager

    4 weeks ago

    Midland, Texas, United States Pasta Quik, LP Full time

    About the Role:We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Pasta Quik, LP. As a key member of our management team, you will be responsible for leading a team of best-in-class Associates during each assigned shift. Your primary goal will be to ensure the success of your Fazoli's Restaurant by leveraging...