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integration engineer
3 months ago
Job Title: Lead Integration Engineer
Location: Chicago
Working Model: Hybrid (2 to 3 days/week in client office)
Work Status: Open (No 3rd party candidates)
Job Description:
We are seeking a Lead Integration Engineer to join our team in Chicago. In this role, you will play a crucial part in implementing our platform for large enterprise clients. You will lead a team of Integration Engineers based in the US, ensuring seamless integration of our solutions with client systems.
Key Responsibilities:
- Lead, coach, and mentor a team of Integration Engineers, fostering a collaborative and productive team environment.
- Understand client business processes and technology environments to effectively meet integration requirements.
- Conduct technical discovery sessions with clients to gather system and data integration needs, collaborating closely with client technology and operations teams.
- Define integration architecture and document specifications for client implementations.
- Estimate integration efforts to support project planning and execution.
- Configure and customize our platform, integrating it with client systems according to defined approaches.
- Develop a deep understanding of client data models and integration frameworks.
- Implement integrations to facilitate data movement between client environments and our platform.
- Collaborate with cross-functional teams to enhance data processing efficiency and system performance.
- Work closely with client internal teams and external partners to ensure timely project completion.
- Act as the primary technical contact for client inquiries and issues, providing prompt resolution and technical guidance.
- Review, scope, and estimate new integrations or changes to existing integrations.
- Deploy enhancements and address defects as part of implementation and testing processes.
- Facilitate the onboarding of new stores and rollout processes for end users.
- Provide support for production incidents and defects, ensuring minimal disruption to client operations.
Requirements:
- 3+ years of experience in leading engineering teams.
- 10+ years of development experience, including at least 3 years with Ruby and Ruby on Rails.
- Proficiency in REST API development.
- Experience in system integration and backend software development.
- Strong interpersonal skills and effective client communication abilities.
- Solid understanding of clean code principles and testing methodologies.
- Familiarity with Linux and AWS environments.
- Proven ability to tackle challenges and solve complex client problems.
Nice to Have:
- Experience in enterprise software integration within cloud-based environments.
- Familiarity with GraphQL API.
- Previous involvement with workforce management solutions.
- Background in Quick Service Restaurant and/or Retail industries.
Join us in revolutionizing client integrations with cutting-edge technology. If you thrive in a dynamic environment where innovation meets real-world impact, apply now to become our Lead Integration Engineer in Chicago.