Service Desk Analyst
1 month ago
Our client located near downtown Memphis is in the manufacturing/distribution industry and is immediately seeking a Service Desk Analyst to perform basic network and server administration duties. This position is working on-site and will provide technical support to end-users, troubleshoot and resolve IT issues, and assist in maintaining network and server infrastructure in a professional manner. This opportunity offers competitive salary and benefits.
Key Responsibilities
- Provide first-level technical support to end-users via phone, email, and in-person
- Diagnose and resolve hardware, software, and network issues
- Assist with the installation, configuration, and maintenance of IT systems, including desktops, laptops, printers, and mobile devices
- Manage user accounts, permissions, and access rights in various systems
- Work with Level 2/3 teams from current MSP in regards to all firewalls at both local and remote locations.
- Work with Level 2/3 teams to assist with basic server administration tasks, such as monitoring server performance, applying updates, and managing backups
- Document and track all support requests and resolutions in the ticketing system
- Collaborate with other IT team members to ensure efficient and effective resolution of technical issues
- Provide training and support to end-users on IT systems and applications
- Participate in IT projects and initiatives as needed
- Support layer 1 and layer 2 networking for all IDF's and MDF's to all 19 x facilities
- Manage local and remote wireless access points to all 19 x facilities
- Manage local and remote wireless back haul wireless bridges for all 19 x facilities
.Qualifications
- 5+ years of experience in a service desk analyst role and network / server administration role
- Advanced knowledge of layer 1 and layer 2 networking
- Advanced knowledge of Active Directory
- Advanced knowledge of wireless access points
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
Preferred Skills
- Experience with Windows OS, Windows Server OS, Office M365 Desktop applications, Exchange Online
- Experience with ticketing / service desk platforms.
- Experience with documentation platforms and their respective workflows.
- Experience with HP/Aruba switches or similar CLI based switching OS’
- Experience with troubleshooting and maintaining a series of IDF’s and MDF’s
- Familiarity with virtualization technologies, such as VMWare or Hyper-V
- Ability to troubleshoot conference rooms / meetings and their respective platforms
- Basic knowledge of cloud services, such as AWS or Azur
- Understanding of IT security best practice
Working Conditions
- This position may require occasional evening or weekend work to perform maintenance or resolve critical issues.
- The role may involve lifting and transporting IT equipment.
-
Service Desk Receptionist
1 month ago
Memphis, United States Paul Mitchell Schools Full timeBring your customer service skills to the dynamic, fast-paced world of Paul Mitchell The School Memphis in Memphis, TN! As our full-time Service Desk Receptionist, you'll be the first point of contact for guests, students, and staff-making a lasting impression every day. Starting at $14/hour, you'll enjoy full-time benefits like: Health Dental Vision Paid...
-
Front Desk Service Coordinator
2 weeks ago
Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full timeFront Desk Hospitality ProfessionalWe're seeking a highly skilled and professional front desk receptionist to join our team at Best Western Shelby Inn & Suites. As a vital part of our operations, you'll be responsible for providing exceptional experiences for our hotel guests, ensuring their stay is nothing short of remarkable.Responsibilities:Efficiently...
-
Front Desk Supervisor
7 months ago
Memphis, United States Sheraton Memphis Downtown Full timeProperty Description: Sheraton Memphis Downtown is a well-established hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Memphis Downtown means being part of a trusted Marriott brand known for its Southern charm, exceptional service, and prime location...
-
FHN Client Services Analyst
4 weeks ago
Memphis, United States First Horizon Bank Full timeThe Client Services Analyst is responsible for providing first and second level technical support for FHN Financial employees who rely on information technology to perform their jobs and maintain competitive advantage. The successful candidate will possess a thorough working knowledge of current desktop applications (Windows, Office, Internet browsers,...
-
Front Desk Administrator
1 week ago
Memphis, Tennessee, United States PrideStaff Financial Full timeAbout this Front Desk Administrator Opportunity:We are seeking a highly organized and detail-oriented Front Desk Administrator to join our team at PrideStaff Financial. In this role, you will provide exceptional support to our medical staff and ensure smooth day-to-day operations within our medical offices.Main Responsibilities:Managing front desk...
-
Front Desk Manager
6 days ago
Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full timeJob Summary:We're looking for a dedicated and results-driven hotel front desk manager to lead our team in delivering exceptional guest experiences. As a key member of our team, you'll be responsible for overseeing room bookings, managing guest relations, and maintaining a high level of service quality.About the Job:This is an exciting opportunity to join our...
-
FHN Client Services Analyst
2 months ago
Memphis, United States First Horizon Bank Full timeThe Client Services Analyst is responsible for providing first and second level technical support for FHN Financial employees who rely on information technology to perform their jobs and maintain competitive advantage. The successful candidate will possess a thorough working knowledge of current desktop applications (Windows, Office, Internet browsers,...
-
Front Desk Coordinator
3 days ago
Memphis, Tennessee, United States Gould's Salons Full timeCompany OverviewGould's Salons and Spas is a dynamic and creative environment where you can thrive in your career as a Front Desk Coordinator. As a key member of our team, you will have the opportunity to work with talented stylists and spa therapists, providing exceptional service to our clients.Job DescriptionAs a Front Desk Coordinator at Gould's Salons...
-
Medical Front Desk Coordinator
4 weeks ago
Memphis, Tennessee, United States PrideStaff Financial Full timePrideStaff Financial is seeking a highly organized and detail-oriented Medical Front Desk Coordinator to join their team in en!The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.About the JobThis Medical Front Desk Coordinator will be responsible for providing exceptional customer service, managing front desk...
-
Front Desk Hospitality Specialist
2 weeks ago
Memphis, Tennessee, United States Hampton Memphis SW Full timeJob Overview:We are looking for a skilled Front Desk Hospitality Specialist to join our team at Hampton Memphis SW. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our hotel guests.Key Responsibilities:Greet and welcome guests in a friendly and courteous manner.Check...
-
Front Desk Administrator
4 weeks ago
Memphis, Tennessee, United States Pickford Law PLLC Full timeJob OverviewWe are a rapidly growing law firm dedicated to helping clients navigate life's challenges due to illnesses and injuries. As a Front Desk Administrator, you will play a vital role in our team by providing exceptional customer service and administrative support.
-
Front Desk Coordinator
4 weeks ago
Memphis, Tennessee, United States Gould's Salons Full timeJob OpportunityWe are seeking a dedicated and enthusiastic Client Service Specialist to join our team at Gould's Salons. As a key member of our front desk team, you will play a vital role in delivering exceptional customer experiences and ensuring seamless interactions with our clients.
-
Hotel Front Desk Representative
2 weeks ago
Memphis, Tennessee, United States Hampton Inn Memphis Walnut Full timeThe Front Desk Agent role at Hampton Inn Memphis Walnut is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have a strong interest in the hospitality industry. As a key member of our team, you will be responsible for ensuring that all guests receive a warm welcome and have a memorable stay with...
-
Front Desk Associate
6 days ago
Memphis, Tennessee, United States Regency Title & Escrow LLC Full timeAbout the RoleWe are looking for a dedicated Front Desk Associate to manage our reception area and provide top-notch customer service.The ideal candidate will have a strong background in administration, excellent communication skills, and be able to multitask efficiently.You will be responsible for answering calls, taking messages, and maintaining accurate...
-
Front Desk Team Member
3 days ago
Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full timeJob OverviewWe are seeking a highly skilled and professional Front Desk Agent to deliver exceptional guest experiences at our hotel.This role involves managing room bookings, handling inquiries, and providing top-notch customer service.
-
Hotel Front Desk Coordinator
2 weeks ago
Memphis, Tennessee, United States Aimbridge Hospitality Full timeJob Title: Hotel Front Desk CoordinatorLocation: Memphis, TNJob Type: Full-timeSalary: $35,000 - $45,000 per yearAbout the Job: We are seeking a highly motivated and organized Hotel Front Desk Coordinator to join our team at Hotel Indigo Memphis Downtown. As a key member of our front office team, you will be responsible for providing exceptional guest...
-
Hotel Front Desk Team Member
3 days ago
Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full timeJob Title: Hotel Front Desk ReceptionistWe're seeking a skilled and professional front desk receptionist to deliver exceptional experiences for our hotel guests. As a key member of our team, you'll provide warm welcomes, manage guest information, distribute room assignments, and respond to general inquiries to ensure a memorable stay with us.Key...
-
Front Desk Agent PT
3 months ago
Memphis, United States Sheraton Memphis Downtown Full timeProperty Description: Sheraton Memphis Downtown is a well-established hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Memphis Downtown means being part of a trusted Marriott brand known for its Southern charm, exceptional service, and prime location...
-
Front Desk Agent Representative
2 weeks ago
Memphis, Tennessee, United States Hampton Inn Memphis Walnut Full time**Job Summary:**We are seeking a highly skilled and courteous Front Desk Agent to join our team at the Hampton Inn Memphis Walnut. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience, and maximizing room revenue and occupancy.
-
Front Desk Hospitality Specialist
2 weeks ago
Memphis, Tennessee, United States Hampton Inn Memphis Walnut Full time**About the Position:**As a Front Desk Hospitality Specialist at Hampton Inn Memphis Walnut, you will play a critical role in delivering exceptional guest experiences. Your primary responsibility will be to provide personalized service to our guests, ensuring their stay is comfortable, convenient, and memorable.Key Responsibilities:You will be the primary...