Genesys Engage Developer

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Tampa, United States K&K Global Talent Solutions Inc. Full time

K&K Talent Solutions inc is an International recruiting agency that has been providing technical resources in the European, Canada and the USA region since 1993.

This position is with one of our clients in USA , who is actively hiring candidates to expand their teams.


Job Title : Genesys Engage Developer

Location: Tampa, FL

Description:

• Design, implement, and maintain Genesys contact center solutions.

• Configure and optimize contact center infrastructure to meet business requirements.

• Integrate Genesys software with existing systems and applications.

• Troubleshoot and resolve technical issues related to Genesys solutions.

• Provide technical support and guidance to ensure optimal performance and reliability.

• Collaborate with cross-functional teams to develop customized solutions. Responsibilities:

• Overall 5+ years of experience and proven experience with Genesys contact center technology.

• Strong understanding of telecommunications principles and contact center operations.

• Proficiency in configuring and troubleshooting Genesys software components.

• Excellent communication and teamwork skills.

• Ability to work independently and prioritize tasks effectively.



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