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System Administrator

3 months ago

Boston, United States firstPRO, Inc Full time

firstPRO is now accepting resumes for a Success Factors System Administrator role in Waltham, MA. This is a 12+ month contract to hire and onsite once a week.


Description:

We are looking for a Success Factors expert to support our team. You'll bring with you a wealth of Success Factors systems know-how and act as an advisory, training, coaching and mentoring team members in your specialty area. As Success Factors System Administrator you will apply Success Factors knowledge and best practice to BAU activities and act as an advisory to the business in across all modules.

Job Purpose:

The Systems Administrator is responsible for day-to-day system maintenance and ongoing testing and improvements for HR applications. Working within the HR Technology Team alongside Global Product Owners with responsibility for SuccessFactors Employee Central, Recruitment, Onboarding, Performance, Compensation, Learning modules and other integrated applications. Primary responsibility for one or more SuccessFactors modules (dependent on experience) with cross training requirements to support other designated modules and integrated applications.

Key Accountabilities:


•Central technical subject matter expert and enterprise administrator. Drive the maintenance and optimisation of the system to support business needs globally

•Working with a third-party application support team to manage system configuration, architecture, role-based permissions, data integrity, and releases and monitoring and driving the resolution of defects providing guidance and testing where necessary

•Supporting Product Owners to develop solutions to system challenges, collect user requirements, research technical practices, engage with the SAP SuccessFactors community and user groups to stay on top of leading practices

•Executing and co-ordinating User Acceptance Testing and Regression Testing for designated system changes and defect fixes

•Manage your work and projects, navigate ambiguity and build collaborative relationships to enable an exceptional user experience

•Expected to take on responsibility that may be broader than their own work as part of the HR Systems team partnering on other HR projects

•Facilitate power user group sessions, to provide training or updates

•Experience on large teams solving complex problems

•Solves problems, communicates effectively to all stakeholders, at all levels of the organization

Qualifications:


•B.A./B.Sc. degree in Business, Computer Information Systems, Human Resources or equivalent combination of education and experience

•HRIS experience required, preferably using SuccessFactors or other similar HR ERP system

•Previous experience with reporting and data analysis preferred

•Experience working in an Agile environment preferred

•Ability to organize and prioritize

•Experience with Excel, PowerPoint, Visio or other similar software

•Strong attention to detail, critical thinking and analysis skills