Ecommerce Solutions Consultant

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Wauwatosa, United States C2 Graphics Productivity Solutions Full time

C2 client, a thriving global software company that believes that ecommerce software should enable sustainable growth and their two ecommerce applications exemplify that belief. They seek an Ecommerce Solutions Consultant to drive solution development during and after the sales process for new B2B customers using their enterprise solution for projects. This is a key position in their business, and the person in this role will have the opportunity to work closely with a range of our internal teams, as well as implementation partners and customers.


Company Overview:


Our client is building something special. Awesome ecommerce software and a great place for team members to bring their whole selves to work. Their people are passionate about the work and enjoy cracking jokes along the way. The teams tackle complex challenges and work together to create innovative solutions, celebrating every little victory along the way. They're committed to helping team members grow their career while joining an organization that values cultivating a feeling like a family.


Start date: As soon as they find the right person

Duration: Full-time Direct Hire

Location: Hybrid in Wauwatosa, WI with Tues./Thurs. in office

Compensation: Commensurate with experience


Product Information:


The company developed two software products, an ecommerce product customization platform that allows shoppers to personalize, customize, and configure products as well as an enterprise, B2B ecommerce platform with a rich set of built-in features to easily manage content, site search, product information, and multi-store functionality.


Responsibilities:


  • Act as a customer-facing subject matter expert on their enterprise solution and B2B ecommerce industry best practices.
  • Lead discovery sessions, perform presentations, answer questions, and solve problems for assigned customers, teams, and projects.
  • Work with customers, implementation partners, internal team members, and other parties as required to translate customer business needs into requirements, specifications, and an achievable plan.
  • Identify, anticipate, tackle issues, and remove blockers/obstacles.
  • Work with the internal sales team, and product managers on new sales opportunities, and product planning as requested.
  • Act as the Sales Engineer during product demonstrations, answer RFPs, and assist in pre-discovery conversations during the sales process.
  • Collaborate with the sales team to evaluate customer needs and provide technical sales support


Must-Haves For This Gig:


  • 6+ years of Ecommerce, Business Analysis, and/or consulting technology experience.
  • Deep understanding of ecommerce B2B and B2C best practices.
  • Solid understanding of ecommerce Software solution component purposes (e.g. ERP, PIM, CRM, CMS, DAM, PLM, Prices, Inventory, Tax, et al.).
  • General understanding of internal B2B company processes and procedures, including marketing, product planning, product merchandising, order management, order shipping, and delivery.
  • Demonstrated consulting experience on ecommerce technology projects.
  • Technical aptitude and the ability to simplify complex topics with words and drawings.
  • Excellent verbal, written, and interpersonal communication ability with a strong emphasis on listening.
  • Demonstrated comfort and expertise with leading presentations and presenting to senior and executive-level leadership and customers.
  • Experience in doing sales demos, answering RFPs, and owning the pre-sales discovery process.
  • Expert process mapping, analytical, problem-solving, and organizational skills.
  • Must be a results-oriented self-starter with a desire to continuously learn.
  • High level of attention to detail.


Not your type of gig, but know someone who would be interested? Refer a qualified candidate, and if they get the job, you get a signing bonus (Make sure they mention your name as their referral source so you get your well-deserved credit)


All candidates must be located and authorized to work in the United States. C2 does not sponsor work visas. No C2C.

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