General Manager

3 weeks ago

Plano, United States beem Light Sauna Full time

Job Title: General Manager - beem® West Plano

Type of Position: Full Time


Do you have a passion for promoting health and wellness? We are looking for vibrant,

energetic, and genuine individuals with a passion for health and wellness to join our

team. If you are committed to helping people improve their well-being and achieve their

health goals, then WE WANT TO HEAR FROM YOU This position offers exciting and

rewarding opportunities to work with a diverse range of clients, lead a high performing

team, grow overall membership and revenue, and set the tone in the studio.


Experience in consultative sales, leading a team and having worked in sales, spa, health/wellness/fitness, or a customer service environment is a plus. We offer a Competitive Salary + Incentive Plan + Free Infrared Sauna Membership


 Primary Responsibilities:

 ● Sales and Membership Targets: Drive sales by organizing studio

 events, implementing community outreach programs, and building a deep list of

 clients to achieve company-set KPIs for revenue and membership retention.


● General Managers provide support to all staffing levels, while working with the

owner to maintain and grow their company and align with its mission, vision and values.


 ● Staff Management: Responsible for recruiting, onboarding, and managing all

 staff, including coaching them to excel in consultative selling techniques and

 taking necessary disciplinary actions with underperforming studio employees.


 ● Member Engagement and Retention: Develop relationships with members and

 guests, greet them by name, and create a high-energy, fun, and engaged

 membership culture through contests, promotions, and events to retain members.

 ● Operational Budgets and Efficiency: Properly manage operational budgets,

 ensure cost controls, and meet or exceed all membership targets while

 maintaining inventory, facilities, and cleanliness.


 ● Communication and Leadership: Conduct weekly/monthly staff meetings and

 1:1s, and maintain high visibility and positive interaction with guests to lead by

 example and foster a positive work culture.


Additional General Manager Duties:

 ● Promote adherence to company policies and practices: Encourage employees to

 follow established guidelines for member check-in, telephone inquiries, guest

 registration, cash handling, delinquent accounts, customer care calls, change

 requests, memberships, and cancellations.

 ● Maintain the highest level of customer service when making decisions relating to

 clientele and through external communication cycles or automated marketing

 systems.

 ● Ensuring all operations that fall under the facility such as but not limited to:

 suites, restrooms, showers, and storage areas are maintained to beem® quality

 standards.


 Traits for Success in This Role:

 ● Passionate leadership and management skills.

 ● Strong work ethic and desire to continually improve skill set through additional

 training resources

 ● Strong interpersonal and communication skills; able to collaborate and set clear 

expectations by giving and receiving feedback in an clear and effective manner.

 ● Understand how to properly take on roles of each staff member in studio

 ● Positive demeanor; Going the extra mile for employees and members

 ● Genuine desire to help people achieve their goals in the health and wellness

 industry

 ● Detail-oriented and time efficiency skills to multitask and plan an effective daily

 and weekly schedule

 Physical Requirements:

 ● Must be able to handle high temperatures above 135 degrees for short periods of

 time.

 ● Must be able to stand for an extended period of time.

 ● Must be able to lift up to 25 pounds.

 ● Must be able to demonstrate the saunas to members, which involves getting in

 and out of the sauna and reaching overhead to adjust settings.

 ● Must be able to bend, kneel, and squat to access and adjust the saunas as

 needed.


Why Join the beem® team?:

 beem® Light Sauna provides innovative light therapy options as the perfect

 essential-care solution. We offer competitive pay along with exceptional benefits &

 perks such as:

 ● Passionate, collaborative work environment

 ● Free sauna sessions

 ● Fitness casual dress code

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