Project/ Operations Manager

2 months ago

Brea, United States U-BEST PACKAGING SOLUTIONS Full time

U-Best Packaging Solutions


Founded in 2011, our company has established itself as a trailblazer in the printing and packaging industry, with a strong emphasis on service and quality rather than just pricing. We take immense pride in supplying global restaurant franchises and global retail brands that have products showcased in hundreds of thousands of stores worldwide. The success of our partnership with one of our brands, which grew from a single store to an impressive 200 stores with another 500 in the pipeline, is a testament to our dedication and commitment to our clients' growth and prosperity.


Our Core Values:


At the heart of our company lies a core value that drives everything we do - serving the customer. Our primary goal is to make our customers' lives easier, enabling them to concentrate on scaling their brand and expanding their business. We find joy in creating innovative products and generating fresh ideas, always open to embracing challenges head-on. Anticipating potential issues that our customers may face, we offer our expertise to help them strategize and plan effectively, ensuring a smooth path forward.

Our Unique Culture:

We cherish our employees as decision-makers, fostering an environment where every individual's voice is valued. Honesty and transparency are paramount, as we encourage our team to fearlessly speak their minds and share the truth, no matter how difficult. Mutual support and growth are at the core of our values, with each employee contributing to the collective journey of becoming their best selves.


Commitment to Employee Development:


We believe in the power of systems-based thinking and actively train our employees to embrace this approach. Our dedication to internal promotions reflects our vision of building a company together with our valued team members. The sense of camaraderie among our employees is evident as they not only refer their friends to work with us but also express genuine love for their jobs and gratitude for helping them unlock their untapped potential.

This position pays $60-$85k+/yr + bonus


  • Pay is based on experience and qualifications


Qualifications


  • Minimum 5 years of experience in operations or project management, with 3-5 years of leadership experience in managing a team. (ideally a remote team)
  • Knowledge of the printing industry, including e-commerce fulfillment and Shopify operations.
  • Extremely detail-oriented and organized, with a strong sense of urgency.
  • Effective decision-maker and problem solver with a systems-based thinking approach.
  • Background in Six Sigma and Lean methodologies, driving process improvements and efficiency.
  • Strong negotiation and communication skills, capable of building and maintaining relationships with vendors and clients.
  • A proactive approach to problem-solving, anticipating potential issues and implementing preventive measures.
  • Ability to think strategically, anticipate challenges, and develop effective solutions.
  • Autonomous decision-making skills when faced with sophisticated issues during project life cycles.
  • Demonstrated ability to work in a fast-paced environment and manage multiple priorities.
  • PMP (Project Management Professional) certification is a plus.
  • Experience in Manufacturing, Printing, Dropshipping Ecommerce, 3PL, Logistics, Operations, is highly desirable.
  • Proficiency in Shopify, shipping fulfillment softwares, inventory management software, Airtable, Slack, MacOS, WindowsOS, Microsoft Office, G-Suite,
  • Mandarin speaking is highly preferred as this position requires direct communication with our offices in Taiwan and China.


Roles and Responsibilities:


  • Manage the day-to-day operations, being the go-to person for problem-solving and decision-making across all departments, including account management, logistics, sourcing, marketing, and planning.
  • Implement new systems and procedures based on past experiences and industry best practices, driving continuous quality improvements.
  • Oversee and manage our remote team, ensuring effective communication and coordination to meet project deadlines.
  • Monitor project progress, identify risks and issues, and implement corrective actions to keep projects on track.
  • Collaborate with relevant departments to define project requirements and ensure alignment with organizational goals.
  • Allocate resources effectively across projects, ensuring optimal utilization and efficiency.
  • Collaborate with cross-functional teams to drive operational efficiency and improve processes, utilizing Six Sigma and Lean methodologies.
  • Maintain relationships with suppliers overseas, ensuring efficient and reliable supply chain operations.
  • Foster a collaborative and positive team environment, promoting communication and knowledge-sharing among project teams.
  • Identify dependencies and potential conflicts between projects within the program and manage them proactively.
  • Conduct regular program reviews to evaluate performance, recover lost projects, identify areas for improvement, and implement best practices.
  • Develop and maintain program process documentation, including plans, schedules, and status reports.
  • First interview test for attention to detail - make sure to include an answer to the question that follows at the top of your resume.
  • Tell us what you would have written on a billboard for the world to see. Could be a phrase, words, sentence anything you want.
  • Work with relevant departments to ensure program activities are in line with organizational policies and procedures.
  • Conduct lessons learned sessions to identify areas of improvement and best practices for future projects.
  • Provide leadership and guidance to project managers, supporting their professional development and growth.


How to Apply:

If you are a results-driven and strategic-minded individual with a passion for operations and project management, and you thrive in a dynamic and diverse team environment, we encourage you to apply for this exciting opportunity. Join us in driving innovation and excellence as we deliver high-quality solutions to our valued customers.


To apply, please submit your resume. We look forward to reviewing your application

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