Deskside Support

3 days ago

Alpharetta, United States CEI Full time

Summary:

  • CEI’s Fortune 30 Client in Media and Telecommunications is looking to add a Technical Deskside Support professional to their team
  • This role will support the enterprise via the Alpharetta corporate office, supporting engineers, administrators, and VPs.

Job at a glance:

  • Long term contract with expectation of permanent placement
  • $18/hr W2 + optional benefits (Medical, Dental, Vision, and 401k)
  • M-F working 8-5 at 1720 Windward Concourse Alpharetta Georgia 30005

Responsibilities:

  • Provide advanced troubleshooting and support for end-user hardware and software issues, including operating systems, office productivity software, email clients, and specialized applications.
  • Manage setup, deployment, and maintenance of desktops, laptops, and peripheral devices.
  • Participate in IT projects, including system upgrades, migrations, and the roll-out of new technologies.
  • Administration of mobile device management (MDM) solutions and support mobile users.

Required Skills:

  • Previous deskside/helpdesk support experience
  • Ticketing, preferable ServiceNow
  • Active Directory
  • AV/conference room support (Cisco/Crestron)
  • Apple/Mac support highly sought after

Company Culture:

  • From your first day, you’ll have the support and resources needed to grow your career to new heights and direction.
  • Get ready to impact the lives of millions as you work together to create amazing experiences and breakthrough products at an exciting pace.

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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