Inside Sales Representative

1 month ago


Carmel, United States Bastian Solutions Full time

Job Overview

An Inside Sales Representative works with customers to provide and ensure that products fulfill their specified applications and criteria with best-in-class service and support. This role, on the Inside and Online Sales Team, provides sales support and assistance to our Field Sales network, Integrated Systems customers and our online/eCommerce sales efforts by responding to customer inquiries and performing a variety of duties related to these inquires in a timely manner.


Job Functions

  • Develops and maintains product knowledge through formal training, sales meetings and personal efforts
  • Responds quickly to inbound customer inquiries; phone calls, emails, completed website forms
  • Provides professional, accurate and detailed quotes with product information, pricing, shipping specifications, and payment terms in a timely manner
  • Process orders and provide follow up throughout the completion of the purchasing cycle
  • Demonstrates effective use business tools, Microsoft Office, Microsoft D365, Microsoft CRM
  • Accurately maintain customer database information in Microsoft CRM
  • Contribute to the maintenance of supplier information and product content
  • Communicate strategic information regarding suppliers, customers and competition
  • Any and all other such duties or assignments as directed by management


Travel Requirements



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