Inside Sales Representative
1 month ago
Job Overview
An Inside Sales Representative works with customers to provide and ensure that products fulfill their specified applications and criteria with best-in-class service and support. This role, on the Inside and Online Sales Team, provides sales support and assistance to our Field Sales network, Integrated Systems customers and our online/eCommerce sales efforts by responding to customer inquiries and performing a variety of duties related to these inquires in a timely manner.
Job Functions
- Develops and maintains product knowledge through formal training, sales meetings and personal efforts
- Responds quickly to inbound customer inquiries; phone calls, emails, completed website forms
- Provides professional, accurate and detailed quotes with product information, pricing, shipping specifications, and payment terms in a timely manner
- Process orders and provide follow up throughout the completion of the purchasing cycle
- Demonstrates effective use business tools, Microsoft Office, Microsoft D365, Microsoft CRM
- Accurately maintain customer database information in Microsoft CRM
- Contribute to the maintenance of supplier information and product content
- Communicate strategic information regarding suppliers, customers and competition
- Any and all other such duties or assignments as directed by management
Travel Requirements
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