Business Analyst/Product Owner

4 weeks ago

Charlotte, United States Motion Recruitment Full time

Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on project management and business requirements development for customer-facing products and services. On a day-to-day basis, this person will:

  • Interact with product leads and key global business partners to execute strategic plans and objectives
  • Coordinate across a broadly dispersed global team
  • Coordinate work specific to upcoming customer migration activities
  • Participate as Intake coordinator to support incoming issue/request tickets from lines of business. Categorize and report on ticket volumes based on issue type. Assist in dispositioning and resolving tickets within established SLA.
  • Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies
  • Track and report status of project tasks, deliverables, and milestones
  • Schedule and lead project meetings as needed, publishing agendas, notes and minutes

Required Skills / Experience

5+ years business project management experience specifically focused on projects involving wire payments

Hands on project manager with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines

Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners

Knowledge of JIRA / Confluence application for Agile development

Background in documenting and refining user stories and process flows

Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences

Proficiency with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint

Experience navigating heavily matrixed organizations, including multiple business lines

Banking experience

Strong wholesale treasury management background and experience

Experience with international products and/or payment systems

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