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Inside Sales Rep-Biotech

3 months ago

Fenton, United States Ultimate Staffing Full time

Ultimate Staffing is looking for an Inside Sales Support Representative for a well-established biotechnology company in the South St. Louis County area. Ideal candidates will have a Bachelor's degree in a related field (preferred, not required), proven experience in a similar role (preferably in the biotechnology or life sciences industry), strong communication and interpersonal skills, proficiency in CRM software, ability to multitask in a fast-paced environment, and knowledge of biotechnology products and industry trends.

Compensation: $48-52K (Depending on Experience) ($22-25/hr) May be negotiable for the right candidate

Status: Temp to Hire

Hours: Mon-Fri 8:30am-5:30 pm (I hour lunch)

Key Responsibilities:

Customer Support:

  • Provide assistance to customers regarding product inquiries, orders, and deliveries.
    • Address customer queries and concerns, ensuring a positive customer experience.
    • Collaborate with the sales team to understand customer needs and requirements.

Order Processing:

  • Process sales orders accurately and in a timely manner.
    • Coordinate with various departments, including logistics and inventory, to ensure on-time delivery of products.
    • Maintain and update customer databases with order details.

Sales Team Assistance:

  • Collaborate with the sales team to generate and qualify leads.
    • Assist in the preparation of sales proposals and quotations.
    • Provide administrative support to the sales representatives.

Product Knowledge:

  • Stay informed about the biotechnology products and services offered by the company.
    • Communicate product features and benefits to customers.

Documentation:

  • Maintain accurate and organized records of sales-related activities.
    • Prepare reports on sales metrics, order status, and customer interactions.

Communication:

  • Communicate effectively with internal teams, including sales, marketing, and customer support.
    • Collaborate with external partners and vendors as needed.

Market Research:

  • Stay informed about industry trends, competitor activities, and market developments.
    • Provide feedback to the sales and marketing teams based on customer interactions.

Qualifications:

  • High school diploma or equivalent required; bachelor's degree in a related field preferred. (Chemistry, Biology)
  • Proven experience in a similar role, preferably in the biotechnology or life sciences industry.
  • Strong communication and interpersonal skills.
  • Proficiency in using CRM software, Microsoft Office Suite and other relevant tools.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Knowledge of biotechnology products and industry trends.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.