Customer Care Specialist/Dispatcher

1 month ago


Bradenton, United States TBG | The Bachrach Group Full time

Job Title: Customer Service Representative/Dispatcher


Position Summary:

  • Full time temp to perm
  • Competitive Pay: $20/hour
  • Exciting Opportunity: Join a leading global Software company and support rental car customers with tolls and violations.
  • Career Growth: Advance your career with a company that values dedication and offers growth opportunities.
  • Location: Bradenton, FL (Outside Tampa)
  • Schedule: Monday to Friday, 9:00 AM to 5:30 PM

Key Responsibilities:

  • Professionally answer incoming calls, ensuring prompt, accurate, and friendly customer service.
  • Resolve customer inquiries and provide product and service education.
  • Efficiently process payments with precision.
  • Navigate multiple computer applications to provide accurate information.
  • Document customer interactions clearly and concisely.

Qualifications:

  • High school diploma or GED.
  • Minimum 1 year of Call Center/Dispatch experience.
  • Proficient in Microsoft Office and Outlook.
  • Strong interpersonal and typing skills.
  • Spanish bilingual proficiency is a plus.



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