Visa and Passport Specialist

Found in: Appcast Linkedin GBL C2 - 3 weeks ago

Washington, United States Sparks Group Full time

Job Summary/Company: We're looking for a detail-oriented and highly organized professional to join a Federal Government Contractor in their downtown Washington D.C. location In this role, you'll be the go-to expert for all things visa and passport processing, ensuring a smooth and efficient experience for government travelers. If this sounds like you, apply today for this permanent opportunity.


Responsibilities:

  • Guiding travelers through the process of obtaining passports and visas, ensuring they meet all requirements
  • Processing applications from start to finish, efficiently managing concurrent requests
  • Maintaining strong relationships with embassies and government agencies to expedite requests
  • Providing exceptional customer service by answering questions, resolving issues, and ensuring timely delivery
  • Maintaining accurate records and generating reports on all passport and visa transactions
  • Upholding the highest standards of data security and confidentiality


Qualifications/Background Profile:

  • 3+ years of experience managing passport and visa applications
  • Bachelor's degree is required
  • In-depth knowledge of Department of State regulations, Federal Travel Regulations, and relevant government policies
  • Excellent communication skills (written and verbal) to interact with travelers, colleagues, and government agencies
  • Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously
  • Exceptional attention to detail and a commitment to accuracy
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
  • The ability to work independently with minimal supervision

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