Procedure Writer
7 days ago
We are seeking a skilled and detail-oriented Procedure Writer and Publisher to develop, review, and maintain accurate and clear procedural documentation. This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.
In office: 100% On-site/5 days a week
Working Hours: 8am to 4:30pm
Key Responsibilities:
Content Creation:
- Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
- Translate complex processes into user-friendly and actionable documentation.
Collaboration:
- Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
- Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.
Document Management:
- Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
- Standardize formatting, style, and language for all procedural documentation to ensure consistency.
Publishing:
- Prepare final documents for publication in various formats (print, web, or digital).
- Ensure accessibility and usability of documents for all relevant audiences.
Continuous Improvement:
- Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
- Stay updated on industry trends and best practices in technical writing and documentation.
Qualifications:
- Proven experience in writing, editing, and publishing procedural or technical documentation.
- Exceptional written and verbal communication skills.
- Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
- Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
- Basic understanding of process mapping or workflow development tools.
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