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Tech Room Technician
6 months ago
Company Description
MFP Technology Services is a global provider of information technology data-center hardware products and solutions. With over 35 years of experience, MFP specializes in intel-based servers, including Lenovo (ThinkSystem) and IBM (formerly System x), as well as related storage systems. The company offers a comprehensive set of hardware solutions, including PC and mobility products, to satisfy any computing needs. MFP is known for its high specialization, reliable product delivery, and outstanding quality, all at competitive prices. Headquartered in Shelton, Connecticut, MFP has offices and state-of-the-art warehouse facilities in the US and the UK, enabling it to provide high-quality products worldwide.
Role Description
This is a full-time on-site role for a Tech Room Technician. The Tech Room Technician will be responsible for the day-to-day tasks associated with handling intel-based servers, including Lenovo (ThinkSystem) and IBM (formerly System x) systems. This includes processing builds and tear downs, organizing and maintaining inventory, conducting hardware testing and troubleshooting, and coordinating logistics for product delivery. The Tech Room Technician will also provide technical support and assistance to internal and external stakeholders.
Qualifications
- Experience with handling and troubleshooting intel-based servers, specifically Lenovo (ThinkSystem) and IBM (formerly System x) systems
- Knowledge of storage systems and related hardware
- Proficiency in conducting hardware testing and troubleshooting
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Ability to work effectively in a team environment
- Attention to detail and ability to follow procedures
- Previous experience in a data-center or IT hardware environment is a plus
