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Senior Field Engineer

2 months ago


Orlando, United States X-Force Full time

Position Summary:

We are seeking a skilled and motivated Field Engineer to join our team. This role involves the assembly, installation, integration, and testing of simulation visual display systems. The ideal candidate will have a strong background in mechanical assembly and experience within the simulation space, with responsibilities that span across multiple domains, including military, aerospace, public safety, marine, and aviation sectors.

Key Responsibilities:

Simulation System Assembly and Installation:

  • Install and configure dome screens and truss assemblies.
  • Mount and configure projectors, ensuring precise alignment and performance.
  • Perform cable installation, including Cat5, Fiber, and Copper, and manage cable dressing and marking.
  • Handle basic networking tasks such as Layer 2 switch installation/configuration and hardware addressing.
  • Configure computers, including imaging and software installation.
  • Conduct site acceptance testing and provide system training to end-users.
  • Coordinate and lead third-party contractors and assist in creating technical documentation.

Customer Support and Maintenance:

  • Manage and resolve customer support tickets efficiently.
  • Facilitate repair and maintenance procedures both on-site and remotely.
  • Provide system operation training and troubleshooting assistance during training missions.

Production and Quality Assurance:

  • Perform inspections of incoming parts from suppliers.
  • Assemble, test, pack, and ship products as required.
  • Participate in company meetings and contribute to continuous quality improvement efforts.
  • Stay updated with evolving technologies, including software and programs.

Qualifications:

  • Minimum of 3 years of relevant experience in mechanical assembly and simulation systems.
  • Proven technical and mechanical assembly/construction experience.
  • Ability to lift 50 lbs. overhead and work on ladders, lifts, and scaffolds.
  • Ability to pass a background check to obtain security clearance.
  • Willingness and ability to travel up to 75% domestically and internationally.

Certificates, Licenses, Registrations:

  • Valid US driver’s license and passport required.

Preferred Candidate Traits/Advantages:

  • Experience with simulator visual display systems, including installation and maintenance.
  • Background in field/remote work on installation and construction projects.
  • Team leadership experience and familiarity with networking/computer systems.
  • Strong organizational and interpersonal skills with attention to detail.
  • Professional and effective communication skills via phone, email, and mail.
  • Prior experience in the simulation industry or with US government/defense programs is a plus.

Additional Information:

  • Participate in project preparations and proposal reviews.
  • Uphold, support, and promote company policies and procedures.
  • Perform other duties as assigned or required.