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Desktop Support Specialist
4 months ago
Title: Desktop Support Technician
Duration: 6-month contract with extensions
Hourly Rate: $25-35
Location: On-site 5x/week
Required Skills & Experience
- Minimum of 3 years as a Desktop Support Specialist
- Proficiency in Windows operating systems
- Experience with general ticket support issues
- Experience with support tools such as ServiceNow, SolarWinds etc.
- Strong customer service skills
Job Description
Insight Global is seeking a Desktop Support Tech to join our clients team. The Desktop Support Tech is responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. You will handle technical assistance to end users (both externally and internally) and support the Windows 11 migration. This role is highly customer-facing with external and executive users.