Medical Assistant

2 weeks ago

Buffalo, United States AP Executive Staffing Full time

Are you a Medical Receptionist or Patient Service Representative looking to take your career to the next level? One of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated Medical Receptionists and Medical Assistants to their growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.


2 Locations: Williamsville, NY, Niagara Falls, NY

Position Type: Full-time, First Shift, Contract to possible hire


  • Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime
  • Competitive Salary: Earn between $18-21 per hour.


Your Essential Duties as a Medical Receptionist:

The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow.

Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols.

Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist.

Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients.

Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner.

Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals.

Process end-of-day reconciliation of cash and credit card payments.

Perform general office duties such as document preparation, scanning, and filing.

Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments.

Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.

Deliver exemplary customer service to provide a positive patient experience across the organization.

Perform other duties assigned by management.


***One of the locations prefers experience with taking vitals, chart prep, rooming patients and running point of care testing (A1c, blood glucose and urinalysis)


Minimum Qualifications of a Patient Services Representative:

  • High school diploma required; two-year college degree preferred
  • Proven work experience in a healthcare facility or strong customer service experience preferred
  • Knowledge of insurance and medical terminology
  • Strong written and verbal communication skills with ability to utilize computer programs


Job Types: Full-time, Contract

Pay: $18.00 - $21.00 per hour

Benefits:


  • On-the-job training


Schedule:


  • 8 hour shift
  • Monday to Friday
  • No nights
  • No weekends


Work Location: In person

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