Account Coordinator

4 weeks ago

St Petersburg, United States Maintain Full time

For this position, we are looking for someone who is a wiz with client relations. At Maintain, we are hands-on with our clients. We need someone who is attentive to our client’s needs and goes above and beyond to make every client feel like the priority they are.



Candidate Description

This role is a two-fold one: someone who’s skilled at communications with an incredible knack for organization and who’s adaptable enough to juggle various clients and meetings. Our Account Coordinator is an invaluable asset to us at Maintain. They will manage all communication inside and outside of the team. The Account Coordinator will ensure our clients are happy, informed, and involved in their marketing process. Some of the roles of the Account Coordinator will include:

  • Develop strong relationships with clients as their point of contact
  • Regularly communicate with clients in multiple ways, including:
  • Monthly meeting (through Zoom or in person)
  • Weekly emails to give updates on current and upcoming projects
  • Communicating any client edits and/or questions to the Maintain team.
  • Serving as the point of communication between members of the Maintain team and each client.
  • Setting up meetings and/or calls between clients and other members of the Maintain team.
  • Soliciting client reviews periodically via email and/or following successful meetings
  • Manage internal team calendar including monthly team-building activities, volunteer opportunities, and networking events


Position Requirements

Our list of requirements begins and ends with the one quality that no amount of practice or experience can replace: passion. We want people who love what they do and who are ceaselessly committed to doing it better every day. That being said, the following might help to set you apart

  • Proficiency in Google Suite (Gmail, Drive, Meets, etc.)
  • Excellent written communication skills: Able to compose emails independently, conveying warmth and professionalism without assistance.
  • Boundary-setting proficiency: Demonstrates an understanding of professional boundaries, knows when and how to assert them in communications.
  • Attention to detail: Pays close attention to accuracy in written communications, research findings, and task execution to avoid errors or oversights.
  • Unlimited access to a phone and computer that can be used for Account Management purposes/work
  • Located in the Tampa Bay area

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