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Video Conferencing Coordinator
3 months ago
Video Conferencing Coordinator
Kansa City, MO
Summary
A leading national law firm is looking for a detail-oriented and proactive Video Conferencing Coordinator in our Kansas City office to oversee all aspects of video conferencing operations within our organization. The successful candidate will be responsible for managing video conferencing systems, scheduling meetings, providing technical support, and ensuring the smooth execution of virtual events and conferences. The candidate must be service oriented, able to communicate effectively both written and verbal form with all levels of employees including firm management. This job will focus on high level customer service within the video conferencing field.
Responsibilities
Manage Video Conferencing Systems:
- Use various software tools such as Cisco TMS, Zoom, MRM, and editing software to manage and support videoconferencing and audiovisual solutions
- Troubleshoot technical issues.
- Ensure all equipment is properly set up and operational.
Schedule Meetings and Events:
- Coordinate and schedule video conferences, webinars, and virtual events.
- Liaise with internal teams to determine scheduling requirements.
- Send out meeting invitations and reminders to participants.
Provide Technical Support:
- Offer technical assistance to users before, during, and after video conferences.
- Assist with troubleshooting audio and video problems.
- Work with the Video Conferencing Engineer to resolve escalated issues.
Ensure Quality and Compliance:
- Monitor the quality of video and audio during conferences and address any issues promptly.
- Keep abreast of industry trends and best practices in video conferencing technology.
Coordinate Virtual Events:
- Collaborate with event organizers to plan and execute virtual conferences, seminars, and workshops.
- Manage event registration, attendee communication, and technical requirements.
- Provide on-site support during virtual events to ensure a seamless experience for participants.
Requirements
- Ability to multi-task, work under pressure, and handle interruptions while maintaining flexibility in work assignments.
- Ability to communicate effectively and interact with diverse personalities while maintaining a professional attitude.
- Advanced knowledge of Zoom and Cisco TMS
- Ability to lift and/or move computer equipment and boxes.
- A+ and/or bachelor’s degree in a Computer related field and two plus years of experience preferred
- Experience in supporting a Law firm preferred, but not required.
Compensation
Starting at $60-75k base, overtime eligible
