Manager Patient Care

4 weeks ago

Sheboygan, United States Aurora Health Care Full time

Manager Patient Care – Women’s Health & NICU

Aurora Medical Center Sheboygan

3400 Union Avenue, Sheboygan, WI 53081

Advocate Health – Midwest Region



*Comprehensive Relocation Assistance available*



  • ID # R107402
  • Full-time, Days Mon-Fri with 24/7 accountability


WHO WE ARE: Advocate Health is the nation’s third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin:

  • Atrium Health
  • Advocate Health Care
  • Aurora Health Care
  • Wake Forest University School of Medicine


Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities.


CAREER LOCATION: Aurora Medical Center Sheboygan opened its new, state-of-the-art facility in 2022. Named a Best Hospital for Maternity Care by U.S. News & World Report, the 119-bed, full-service hospital provides a comprehensive OB/GYN and Level II NICU services, including a Breast Center of Excellence. Proud to have received Birthing Friendly Designation.


HOW YOU’LL MAKE A DIFFERENCE:

As Manager of Patient Care, you will lead approximately 40 FTEs (RNs, Techs and Leads). Oversee the day-to-day operations of the Birthing Center, LDRP, NICU II, lactation services, and triage beds. You’ll be responsible for the practice of professional nursing and the delivery of nursing care. Establish clinical direction for nursing care delivery, provides clinical supervision and drive quality outcomes. Responsible for attaining and maintaining adherence to regulatory standards. Coordinates unit operations with other departments and disciplines to provide effective, efficient, and compassionate patient care.



Major Responsibilities:

• Coordinates and manages all resources necessary to provide optimal nursing care, including availability of staff resources, patient care supplies and automated patient care systems. Effectively manages resources through systems management and coordinates system issues to assure optimal patient care.

• Maintains an optimal level of productivity, based on the coordination of efficient 24-hour staffing and scheduling patterns and labor management standards.

• Evaluates the quality of patient care provided by department staff by using standards of practice, patient outcomes and other quality indicators to include peer review, incident reports, use of policies and procedures, evaluation of equipment, supplies and products; ensures appropriate resources are available for department performance improvement initiatives.

• Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction. Coordinates and integrates services with other areas.

• Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors. Acts as a liaison between medical and nursing staffs as necessary.

• Facilitates evidence-based nursing by creating an environment that encourages utilization of evidence in practice and decision-making to maintain quality, cost and customer service; ensures integration of evidence in congruence with departmental, organizational, and strategic goals.

• Participates in shared governance councils and provides feedback as requested. Makes recommendations for changes in nursing practice to shared governance councils and promotes new approaches and concepts. Supports shared governance by holding staff accountable and by monitoring and counseling department representative(s) to ensure role compliance.

• Responsible for attaining and maintaining department's compliance with the Joint Commission (TJC) on Accreditation and other regulatory bodies.

• Develops and communicates change initiatives. Achieves care management targets in area(s) of responsibility and achieves target improvements in employee engagement. Plans for staffing needs appropriately meeting established productivity benchmarks and achieves patient loyalty targets

• Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs.

• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.

• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.



WHAT YOU WILL NEED:

Licensure, Registration, and/or Certification Required:

  • Registered Nurse license issued by the state in which the team member practices.


Education Required:

  • Bachelor’s Degree in Nursing. (BSN)



Experience Required:

  • Typically requires 5 years of experience in nursing that includes experiences in multiple areas. Includes 1 year of supervisory experience in managing a staff and budgets in a nursing environment at the supervisory/management level.



Knowledge, Skills & Abilities Required:

  • Advanced knowledge of nursing management concepts, clinical practice, and facilities policies and procedures.
  • Excellent interpersonal and communication skills and ability to deal with conflict resolution.
  • Strong aptitude in human resource management.
  • Ability to handle multiple demands simultaneously.
  • Sound decision making and critical thinking skills.
  • Proficient in use of computers, software, and other electronic systems.




Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.

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