Current jobs related to Patient Service Rep I Med Center - Sheboygan - Advocate Aurora Health


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative I to join our team at Advocate Aurora Health. As a Patient Service Representative I, you will play a critical role in ensuring the smooth operation of our medical center's patient registration process.Key ResponsibilitiesGreet and register patients in a timely and efficient manner,...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative I to join our team at Advocate Aurora Health. As a Patient Service Representative I, you will play a critical role in ensuring the smooth operation of our medical center's patient registration and billing processes.Key ResponsibilitiesRegistration and Scheduling:...

  • Patient Services Rep I

    2 months ago


    Sheboygan, United States Advocate Aurora Health Full time

    Major Responsibilities:Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. Completes the registration proc Patient Services, Patient, Customer Service, Insurance, Healthcare, Financial


  • Sheboygan, United States Advocate Aurora Health Full time

    Department: 10467 Revenue Cycle - AMCSC PAS Status: Part time Benefits Eligible: No Hours Per Week: 11.5 Schedule Details/Additional Information: Every Wednesday 5:30am-1:30pm. One weekend per month from 6:30am-3pm. Rotating Holidays Major Responsibilities: Greets and checks in patients arriving for their appointments. Ensures patient information is...


  • Sheboygan, United States Advocate Aurora Health Full time

    Department: 10467 Revenue Cycle - AMCSC PAS Status: Part time Benefits Eligible: No Hours Per Week: 6.5 Schedule Details/Additional Information: Every other weekend 3p-10p. Rotating Holidays Major Responsibilities: Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient...

  • Sonographer I

    1 week ago


    Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job Title: Sonographer IAdvocate Aurora Health is seeking a skilled Sonographer I to join our team in Sheboygan, Wisconsin.Job Summary:We are looking for a highly motivated and detail-oriented Sonographer I to perform general, vascular, and cardiac ultrasound procedures. The ideal candidate will have excellent communication skills, be able to work...

  • Sonographer I

    1 week ago


    Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job Title: Sonographer IAdvocate Aurora Health is seeking a skilled Sonographer I to join our team in Sheboygan, Wisconsin.Job Summary:We are looking for a highly motivated and detail-oriented Sonographer I to perform general, vascular, and cardiac ultrasound procedures. The ideal candidate will have excellent communication skills, be able to work...

  • Security Officer I

    3 weeks ago


    Sheboygan, Wisconsin, United States HSHS Medical Group Full time

    Job SummaryWe are seeking a highly skilled Security Officer I to join our team at HSHS Medical Group. As a Security Officer I, you will play a critical role in ensuring the safety and well-being of patients, visitors, and colleagues at our facilities.Key ResponsibilitiesPatrol assigned areas to ensure safety and securityRespond to emergencies and incidents...

  • Security Officer I

    3 weeks ago


    Sheboygan, Wisconsin, United States HSHS Medical Group Full time

    Job SummaryWe are seeking a highly skilled Security Officer I to join our team at HSHS Medical Group. As a Security Officer I, you will play a critical role in ensuring the safety and well-being of patients, visitors, and colleagues at our facilities.Key ResponsibilitiesPatrol assigned areas to ensure safety and securityRespond to emergencies and incidents...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job Title: Ultrasound Technologist Level IAdvocate Aurora Health is seeking a highly skilled Ultrasound Technologist Level I to join our team in Sheboygan, Wisconsin.Job Summary:We are looking for a dedicated and detail-oriented individual to operate ultrasound equipment to perform general, vascular, and cardiac procedures/studies. The successful candidate...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job Title: Ultrasound Technologist Level IAdvocate Aurora Health is seeking a skilled Ultrasound Technologist Level I to join our team in Sheboygan, Wisconsin.Job Summary:We are looking for a highly motivated and detail-oriented individual to perform general, vascular, and cardiac ultrasound procedures. The successful candidate will be responsible for...


  • Sheboygan, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job Title: Ultrasound Technologist Level IAdvocate Aurora Health is seeking a skilled Ultrasound Technologist Level I to join our team in Sheboygan, Wisconsin.Job Summary:We are looking for a highly motivated and detail-oriented individual to perform general, vascular, and cardiac ultrasound procedures. The successful candidate will have excellent...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job Title: Ultrasound Technologist Level IAdvocate Aurora Health is seeking a skilled Ultrasound Technologist Level I to join our team in Sheboygan, Wisconsin.Job Summary:We are looking for a highly motivated and detail-oriented individual to operate ultrasound equipment to perform general, vascular, and cardiac procedures/studies. The successful candidate...

  • Patient Svc Rep FLT

    4 months ago


    Sheboygan, United States Advocate Aurora Health Full time

    Major Responsibilities:Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage Patient, Healthcare, Information, Insurance, Skills


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a skilled Float Ultrasound Technologist Level I to join our team at Advocate Aurora Health. As a key member of our diagnostic imaging department, you will be responsible for performing general, vascular, and cardiac ultrasound procedures with accuracy and precision.Key ResponsibilitiesOperate ultrasound equipment to perform...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryAdvocate Aurora Health is seeking a skilled Diagnostic Medical Sonographer to join our team in a Float Ultrasound Technologist Level I role. This position will be based in Sheboygan, Wisconsin, and will involve working with a variety of patients and medical professionals to provide high-quality diagnostic imaging services.Key...


  • Sheboygan, Wisconsin, United States Aurora Medical Center - Sheboygan County Full time

    Aurora Medical Center - Sheboygan County Hospitalist OpportunityWe are seeking a skilled Hospitalist to join our team at Aurora Medical Center - Sheboygan County. This state-of-the-art, 113-bed hospital is located in Kohler, a community just 50 minutes north of Milwaukee. Our team is dedicated to providing high-quality patient care and is committed to...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryAdvocate Aurora Health is seeking a skilled Float Ultrasound Technologist Level I to join our team in Sheboygan, Wisconsin.Key ResponsibilitiesOperate ultrasound equipment to perform general, vascular, and cardiac procedures/studies, accurately differentiating between normal and pathologic findings.Review patient medical records, obtain necessary...


  • Sheboygan, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryAdvocate Aurora Health is seeking a skilled Float Ultrasound Technologist Level I to join our team in Sheboygan, Wisconsin.Key ResponsibilitiesOperate ultrasound equipment to perform general, vascular, and cardiac procedures/studies, accurately differentiating between normal and pathologic findings.Review patient medical records, obtain necessary...

Patient Service Rep I Med Center

4 months ago


Sheboygan, United States Advocate Aurora Health Full time
Department:

10467 Revenue Cycle - AMCSC PAS

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

16

Schedule Details/Additional Information:

1 weekend a month, 7am-2:30pm. Average of 2-3 weekdays per week, either from 3pm-8pm or 5:30am-11:30am. Rotating Holidays.

Major Responsibilities:
  • Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process.
  • Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred.
  • Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service.
  • Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient's financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Notice (ABN) as needed.
  • Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. Performs visit closure, including checking out patients, collecting additional patient responsibility (when applicable) and providing patient with appropriate documents.
  • Schedules patient visits using guidelines established within scheduling system.
  • Assists with new caregiver onboarding.
  • Works assigned EPIC work queues, following the department's work flow process.
  • Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.
  • Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans.

Licensure, Registration, and/or Certification Required:
  • None Required.

Education Required:
  • High School Graduate.

Experience Required:
  • Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers.

Knowledge, Skills & Abilities Required:
  • Demonstrated ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available.
  • Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements.
  • Mathematical aptitude, effective communication skills and critical thinking skills.
  • Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral/pre-certification/authorization processes.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to speak effectively to customers or employees of organization, maintaining a pleasant, professional demeanor.
  • Ability to handle sensitive and confidential information according to internal policies.
  • Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work.
  • Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, Microsoft Office, Internet Explorer and phone technology.

Physical Requirements and Working Conditions:
  • Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday.
  • Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts.
  • Must be able to push/pull up to 50 lbs. with assistance.
  • Must have functional speech and hearing.
  • Must be able to use hands with fine motor skills for keyboard data entry.
  • Exposed to a normal office environment.
  • Operates all equipment necessary to perform the job.
  • Must be able to work a flexible schedule to support the needs of the department.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.