Merchant Services Sales Officer

3 weeks ago


Conroe, United States Financial Staffing LLC Full time

Merchant Services Sales Officer - Huntsville / Conroe


JOB PURPOSE

Responsible for sales and revenue growth of our Merchant Services Card Payment Solutions. MSO will acquire new Merchant Services clients by cross-selling solutions to existing customer base, acquiring referrals from internal and external partners, and prospecting and networking in the markets assigned. Additionally, MSO will promote Commercial Solutions to prospects and merchant services clients that are not current depository customers, and refer opportunities to the appropriate internal partner. MSO will be responsible for developing strong relationships with assigned Retail Branch Teams, Treasury Management Officers, and Commercial Bankers to promote products and services. Responsible for the retention of the merchant portfolio utilizing the highest level of relationship management, customer service and support. Will provide support to the department and its members in performing other duties and functions. MSO should adapt, support and communicate the bank’s corporate culture, goals and objectives in their daily interactions.


DUTIES AND RESPONSIBILITIES

1. Responsible for meeting monthly objectives by acquiring new merchant customers and producing residual revenue.

2. Develop and implement a sales strategy that incorporates inside sales, outside sales, referral partners and networking. Converts strategies into tactical actions, particularly within the assigned market area.

3. Determine business client needs utilizing a discovery process, active listening and offer solutions through a consultative approach.

4. Builds unique pricing and proposals for businesses and present information and provide demos of solutions.

5. Responsible for onboarding activities including implementation of solution, basic training and support.

6. Network and develop strong relationships with internal partners to promote products and services to maximize in-house opportunities. Treasury Management – Merchant Services Sales Officer

7. Cross sell banking solutions to non-bank customers and refer opportunities to appropriate internal partners.

8. Builds and maintains positive working relationships with other members of Treasury Management department and various vendors/partners.

9. Provides clerical and administrative support in achieving department goals.

10. Develops and maintains ongoing communication with existing customers to advise on policy and procedures and responds to customer inquiries.

11. Maintains a thorough knowledge of Business Banking policies, procedures, and services.

12. All other duties assigned. Treasury Management – Merchant Services Sales Officer


SPECIFIC REQUIREMENTS

1. Bachelor’s degree or equivalent experience.

2. Three years of sales experience

3. Three years experience in a financial institution.

4. Proven sales skills.

5. Excellent oral and written communication skills.

6. Excellent customer service skills.

7. Ability to handle multiple tasks.


PREFERRED REQUIREMENTS

1. Payment Industry experience preferred.

2. Ability to work independently and as a team with excellent time management skills.

3. Knowledge of personal computer and related word processing and spreadsheet software.

4. Knowledge of various banking departments.

5. Leadership and coaching skills.

6. Management skills including organizing, planning, delegating and interpersonal skills.



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