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Customer Experience Specialist

3 months ago

Woodland Park, United States Insight Global Full time

Position: Customer Experience Specialist

Location: Woodland Park, CO, CO

Duration: Contract-To-Hire

Salary range: $20/hour



Must Haves:

-2+ years of customer service experience

-High Diploma or GED



Day to day:

An employer based out of Colorado is looking to bring on a Customer Experience Specialist on their team as 6 month contract to hire 5 days on-site in Woodlands Park, CO. This is a growing broadband company that provides fiber internet to home and small businesses. This individual will be joining a team that handles all incoming tasks that include onboarding all new customers, account questions, and interdepartmental communication. Daily tasks might include billing questions, billing inquires, and working through a ticketing system. This team is the face of the company and needs to provide a high sense care and urgency. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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