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Customer Service Representative
4 weeks ago
Position: Customer Experience Representative
Location: Woodlan Park, CO (80863)
Duration: 6 Month Contract-To-Hire
Salary range: $20/Hour
Required Skills and Experience:
-2+ years of customer service experience
-Prior experience of Fiber/Wireless/Voice Internet Service Provider support
-Experience working through a ticketing system
-High Diploma or GED
Job Description:
A Colorado-based employer is seeking a Customer Experience Specialist for a 6-month contract-to-hire position. This role offers a hybrid model in Woodland Park, Colorado, or remote work for candidates in the Denver Metro Area. The first 3 weeks require mandatory training 5 days on-site with hotel accommodations provided. The company, a growing broadband provider, delivers fiber internet to homes and small businesses. The new hire will join a team responsible for onboarding new customers, addressing account questions, and facilitating interdepartmental communication. Daily tasks may include handling billing inquiries and working through a ticketing system. As the face of the company, the team must demonstrate a high level of care and urgency. The position offers a pay rate of $20 per hour.
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