Current jobs related to Managed Service Specialist - Petoskey - Mann IT

  • Customer Service Specialist

    2 days ago

    Petoskey, Michigan, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store staff, you will be responsible for providing exceptional customer service, ensuring high levels of customer satisfaction, and meeting sales goals.Key ResponsibilitiesProvide outstanding customer...

  • Retail Store Customer Service Specialist

    2 months ago

    Petoskey, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1014, located at: 910 Spring St. Petoskey MI, 49770 This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,...

  • Retail Store Customer Service Specialist

    3 weeks ago

    Petoskey, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1014, located at: 910 Spring St. Petoskey MI, 49770 This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,...

  • Retail Store Customer Service Specialist

    1 week ago

    Petoskey, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1014, located at: 910 Spring St. Petoskey MI, 49770 This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Retail Store Customer Service Specialist

    1 week ago

    Petoskey, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #1014, located at: 910 Spring St. Petoskey MI, 49770 This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and...

  • Retail Store Customer Service Specialist

    1 month ago

    Petoskey, Michigan, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Store Customer Service Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide exceptional...

  • Part Time Store Associate

    1 week ago

    Petoskey, Michigan, United States Gordon Food Service Full time

    Job SummaryGordon Food Service is seeking a Part Time Store Associate to join our team. As a Part Time Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key ResponsibilitiesProvide superior customer service to internal and...

  • IT Support Specialist

    2 weeks ago

    Petoskey, Michigan, United States AVASO Technology Solutions Full time

    Job Title: IT Support SpecialistLocation: RemoteType: Part-Time ContractCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients. We offer cutting-edge IT solutions, and as a team member, you'll play a crucial role in delivering top-notch support to our clients.Role Overview:We are...

  • Customer Service Manager

    3 weeks ago

    Petoskey, Michigan, United States D&W Fresh Market Full time

    Customer Service LeadD&W Fresh Market is seeking a highly skilled and experienced Customer Service Lead to join our team. As a key member of our front end operations, you will be responsible for providing exceptional customer service, supervising and directing all front end activities, and training others to perform all department activities and...

  • Culinary Specialist

    2 weeks ago

    Petoskey, Michigan, United States Hotel Investment Services Full time

    Job SummaryA Culinary Specialist plays a vital role in preparing and executing a variety of menu items with precision and efficiency. This position requires culinary expertise, attention to detail, and the ability to multitask and work quickly under pressure.Key ResponsibilitiesPrepare and execute a variety of menu items, including appetizers, entrees, and...

  • Accounts Payable Specialist

    1 week ago

    Petoskey, Michigan, United States Vidosh North Full time

    Job OverviewVidosh North, a leading provider of landscaping and construction services, is seeking an experienced Accounts Payable Specialist to join its finance team. As a key member of the team, you will play a crucial role in ensuring smooth cash management and accounts payable functions that support the company's projects and mission.We offer a...

  • Pest Control Specialist

    3 weeks ago

    Petoskey, Michigan, United States Ecolab Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Pest Control Specialist to join our team at Ecolab. As a Pest Control Specialist, you will play a critical role in safeguarding public health, food safety, and property from the damaging effects of pests.Key ResponsibilitiesEstablish effective working relationships with customers in the...

  • Travel Nurse ICU Specialist

    4 weeks ago

    Petoskey, Michigan, United States Titan Medical (Nebraska) Full time

    Job Title: Travel Nurse ICU Specialist Job Type: Traveler Location: Petoskey, MI, United States Job Description: Titan Medical is seeking a skilled Travel Nurse ICU Specialist to fill a 13-week assignment in Petoskey, MI. As a Travel Nurse ICU Specialist, you will provide high-quality patient care in a fast-paced ICU environment. Responsibilities: *...

  • Customer Service Representative

    4 weeks ago

    Petoskey, Michigan, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThe Sherwin-Williams Company is seeking a highly skilled Customer Service Specialist to join our team at Store #1014 in Petoskey, MI. As a key member of our retail team, you will be responsible for providing exceptional customer service, working closely with wholesale and retail customers to determine their needs,...

  • Pest Control Specialist

    2 weeks ago

    Petoskey, Michigan, United States Ecolab Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Pest Control Specialist to join our team at Ecolab. As a Pest Control Specialist, you will be responsible for providing exceptional service to our customers in the hospitality industry and other commercial businesses. Your primary focus will be on identifying and solving pest elimination...

  • Dermatology Specialist

    4 weeks ago

    Petoskey, Michigan, United States Advanced Dermatology & Cosmetic Surgery Full time

    Thriving Practice OpportunityAbout the OpportunityBoard-Certified Dermatology Specialist with 2+ years of experience in medical and cosmetic dermatologyFull-Time Position with flexible schedule and uncapped earning potentialComprehensive Benefits Package including medical, dental, and vision coverageState-of-the-Art Clinics equipped with EMA...

  • HVAC and Plumbing Service Manager

    2 weeks ago

    Petoskey, Michigan, United States Moore Mechanical Corporation Full time

    Moore Mechanical is a leading provider of high-quality HVAC and plumbing solutions in West Michigan. As a Service Manager for Plumbing and HVAC, you will oversee the field technicians, ensuring a high level of service delivery and monitoring projects to meet deadlines.Our diverse portfolio includes prestigious multi-million-dollar homes and high-end...

  • Retail Store Customer Service Representative

    2 weeks ago

    Petoskey, Michigan, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...

  • Retail Store Customer Service Representative

    1 week ago

    Petoskey, Michigan, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Store Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide excellent...

  • Information Technology Site Delivery Manager

    2 months ago

    Petoskey, United States McLarens Full time

    Responsible for servingas the strategic interface with the assigned McLaren subsidiary for the purposeof business/IT strategy development, solution discovery, service management,risk management and relationship management. Serves as the businessrelationship linkage between the subsidiary and IT Delivery Operations. Thisposition provides subsidiary vision and...

Managed Service Specialist

3 months ago

Petoskey, United States Mann IT Full time

Welcome to Mann IT, where we lead the charge in IT managed services Our innovative and comprehensive solutions empower organizations to thrive in the digital era. With a commitment to kindness and customer satisfaction, our team of skilled customer service technicians is dedicated to excellence and innovation.


Position Overview:

Join the Mann IT family as a Managed Service Specialist and be the hero our clients need If you're a proactive, tech-savvy individual who loves solving problems and making people smile, this is the perfect role for you. Dive into a world where you'll tackle on-site troubleshooting, handle help desk tickets like a pro, and take on exciting projects. Plus, you'll get to learn and master new technologies, including the latest in cybersecurity tools and strategies.


Your Superpowers:

1. Client Interaction:

  • Be the friendly face our clients can count on, listening with empathy and patience.
  • Communicate tech stuff in plain English, without the jargon, and be ready to explain things multiple times if needed.
  • Celebrate the diverse backgrounds and skills of our clients, making them feel confident and respected.


2. On-Site Installations:

  • Perform superhero-level on-site installations of hardware, software, and network systems.
  • Ensure seamless integration of cutting-edge technologies with existing infrastructures.


3. Help Desk Support:

  • Respond to help desk tickets with lightning speed and efficiency.
  • Troubleshoot hardware and software issues remotely or on-site, minimizing client downtime.
  • Follow our easy-to-use procedures for ticket, time, and expense entries.


4. Technical Documentation:

  • Keep meticulous records of your on-site installations and configurations.
  • Provide detailed and clear reports and updates to clients and internal teams.


5. Team Collaboration:

  • Work with our dynamic team to solve complex technical puzzles and create innovative solutions.


6. Training and Education:

  • Offer basic training to end-users on shiny new IT systems and technologies.
  • Stay on top of industry trends to contribute to our company's ongoing development and security initiatives.


7. Physical Requirements:

  • Lift and carry up to 20 pounds of equipment (channel your inner superhero).
  • Perform tasks that may require bending, stooping, and reaching.
  • Occasionally climb ladders and use lift equipment.
  • Spend most of the day standing while on-site.


Complete other exciting tasks as assigned by management.


Qualifications:

· Minimum of 1 year of experience in IT support, on-site installations, and help desk functions.

· Proficient in troubleshooting hardware and software issues using RMM and other MSP dashboard tools.

· Familiarity with PSA software for managing time and tickets (e.g., ConnectWise, AutoTask).

· Strong knowledge of operating systems, networks, and IT security.

· Excellent communication and interpersonal skills, with an emphasis on patience and humility.

· Ability to work independently and as part of an awesome team.


Perks:

· Unlimited vacation That's right, take the time you need to recharge and come back ready to rock.

·Unlimited Sick and Mental-because we believe that when you’re at your best, both mentally and physically, you can do your best work. Take the time you need to recharge and come back stronger, knowing that your health always comes first.


Mann IT is an equal-opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply. Ready to embark on this adventure with us? Apply now and let's make IT magic together