Service Representative

2 months ago


Englewood, United States Thompson Safety Full time
Role Summary

Our Service Representatives are the essential connection to our valued customers; they are responsible for servicing and growing an assigned territory while exceeding customer expectations with transparency & urgency.  Service Representatives also assist Account Executives in their territories to maximize the growth of the company.

In This Role, You'll

  • Establish relationships with customers through scheduled service visits, while achieving your goal of upselling products & services to each business in your territory.
  • Build a team environment with the Account Executives in your branch by sharing sales leads for new business opportunities.
  • Be hands-on installing new products at customer locations as you educate them on the features and benefits Thompson Safety brings to their organization.
  • Develop new skills through educational programs throughout the Company as well as vendor supported training.
  • Achieve First Aid and CPR certification and in some states, obtain your Fire Extinguisher Inspection License.

At a Minimum We'd Like You To Have

  • High School Diploma or GED.
  • Experience in customer service and/or entry level sales.
  • Ability to connect with customers and motivation to help them solve their first aid, safety & fire protection needs.
  • Team player, willing to go above and beyond to achieve success with your location and the company overall.
  • A valid driver's license and ability to pass a drug and background check.

It's Preferred If You Have

  • College degree.
  • Basic understanding of OSHA standards.
  • Strong ability to utilize technology to increase the customer experience.
  • Adequate skills with Microsoft products like Outlook/Email, Teams, Excel.

You’ll Love

  • Base salary, monthly commission, and quarterly bonuses.
  • Cell phone stipend.
  • Excellent medical, dental, vision & disability coverage.
  • 401(k) program with employer match and immediate vesting
  • Paid Time-Off & Paid Holidays.
  • On-the-job PAID training program & career advancement.

About Us

At Thompson Safety, our mission is to disrupt the first aid, safety, and fire protection industry through better service, adopting today’s technology and consistently servicing our customers with a customer-centric attitude. As we continue to reach scale in our next chapter of growth, we are looking for ambitious employees to help drive our goal of becoming the first aid, safety, fire protection, and life safety service provider of choice in North America.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

  • Englewood, United States Mr Appliance Full time

    As a Customer Service Representative. As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances. Here are your prima Customer Service, Customer Service Representative, Representative, Customer Experience, Retail


  • Englewood, United States GRANDE AIRE SERVICES, INC. Full time

    Grande Aire Services - Immediate Customer Service Representative Needed Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? Join Grande Aire Services, the leading choice for air conditioning, refrigeration, and appliance repair in Southwest Florida for over 50 years. We are seeking a highly skilled and...


  • Englewood, Colorado, United States The Wagner Agencies Full time

    Job Title: Insurance Customer Service RepresentativeJob Description:At The Wagner Agencies, we are seeking a skilled Insurance Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be responsible for engaging with customers, addressing their inquiries, and providing solutions to ensure their...


  • Englewood, Colorado, United States Groove Ford Full time

    Customer Service Representative Job DescriptionAt Groove Auto, we are seeking a highly motivated and customer-focused individual to join our Service Department as a Customer Service Representative. This role is responsible for providing exceptional customer service, answering incoming calls, and scheduling service appointments.Key Responsibilities:Promptly...


  • Englewood, United States US Fertility Full time

    Job DescriptionEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we...


  • Englewood, United States PostScan Mail Full time

    We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value...


  • Englewood, United States GTT, LLC Full time

    Phlebotomist Patient Services RepresentativeContract Duration 3+ MonthsPay range $18 - $21/hrOnsite: 1st ShiftDescription:The Phlebotomist Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The Phlebotomist Patient...


  • Englewood, Colorado, United States Mutual of Omaha Full time

    We're seeking a driven and self-motivated individual to join our Accelerator Program, a comprehensive trainee experience designed to equip you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice.As a Financial Representative Trainee, you'll embark on a dynamic...


  • Englewood, United States US Fertility Full time

    Job Description Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we...


  • Englewood, Colorado, United States Sherwin-Williams Full time

    At Sherwin-Williams, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will work closely with wholesale and retail customers to determine their needs and provide solutions.Responsibilities include:Ensuring high levels of customer satisfaction through excellent sales serviceAssisting...


  • Englewood, Colorado, United States KD Service Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service and Dispatch Associate to join our team at KD Service Group. As a key member of our operations, you will act as the crucial link between customers and technicians, ensuring prompt and accurate service delivery.Responsibilities include communicating with customers by phone and email, coordinating...


  • Englewood, United States GTT, LLC Full time

    Phlebotomy Patient Services RepresentativeContract Duration 1+ MonthsPay range - $18 to 21/hrOnsite: 1st ShiftJob Description:The Phlebotomy Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine and for insights into life-defining health decisions.The PSR I draws quality...


  • Englewood, United States DIRECTV Full time

    Job Description When you join DIRECTV, you’ll be a part of our Call Center and you’ll work at the center of the action and redefine how our customers engage with the latest product offerings, media and entertainment. It’s an opportunity to be the voice of DIRECTV – a global leader in communications and technology, in a career where we’ll count on...


  • Englewood, New Jersey, United States Quality Chevrolet GMC Full time

    We are seeking a highly skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing a positive experience for our customers.Key Responsibilities:Answer customer calls and respond to customer inquiries in a...

  • Customer Service

    4 months ago


    Englewood, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Greenwood Village location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a...


  • Englewood, Colorado, United States RealManage Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RealManage. As a key member of our customer service team, you will be responsible for providing exceptional service to homeowners and associations, resolving customer complaints, and maintaining accurate account information.Key...


  • Englewood, United States Radiology Imaging Associates Full time

    Patient Service Representative | Denver Metro AreaReporting to Site Supervisor, Clinical OperationsEmployment Type: Part TimeInvision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and...


  • Englewood, Colorado, United States Chad Carlisle - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and sales-driven Products & Financial Account Representative to join our team at Chad Carlisle Insurance Inc. As a key member of our agency, you will be responsible for establishing strong customer relationships, identifying opportunities, and strategically turning leads into long-lasting customer...


  • Englewood, Colorado, United States EZCORP Full time

    Unlock Your Career Potential at EZCORPWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing sales and loans, and performing various store duties.Key Responsibilities:Provide excellent...


  • Englewood, Florida, United States RANR Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our team at RANR. In this role, you will be responsible for providing exceptional customer service and support to our clients, while also driving business growth and development.Key Responsibilities:Provide timely and effective customer service and support to clients...