Supply Chain Planner

2 weeks ago

Overland Park, United States Mindlance Full time

• Must be in office four days a week

o Hours: 7-4, this is to support our published hours. This is not hourly, however, if assigned inbox hours at 7am must be able to support. We are flexible for apts and what not. Life happens outside of work.

• Week of September 9th – September 24th is blacked out for PTO

• Must be available in July and August for training.No multiple weeks off for vacation (single days – yes)

• Must be able to accommodate to Holiday schedules

o IE Week of Thanksgiving M-W NO PTO ( we are off Thursday and Friday).

o Christmas to New years weeks are coordinated with the team for coverage, can’t take off the last two weeks of the year. We work together as a team for coverage, so some PTO but no one takes both weeks off.

• Excel is critical to the role – Pivots, simple formula and be able to understand data – use filters


Responsibilities:

The Supply Chain Planner is a critical part of our Fulfillment team within our Supply Chain organization.

This individual will interact regularly with customers and manage orders, shipments and customer inquiries.

The Supply Chain Planner will work closely with multiple teams and collaborate effectively in a team-oriented environment.

• Optimize customer experience, responsible for timely resolution/proactive results for dealer Channel. Review and authorize applicable credits

• Reply/ Resolve Dealer questions and Internal business partner emails (not consumer)

• Receive, enter and validate customer orders, reserve inventory and determine delivery dates

• Generate, analyze and monitor open order reports to validate system integrity, SLA, EDI and IDOCs

• Establishes and maintains business relationships with Channel Managers, Logistics and Allocation Planning to assure on-time delivery, communication on backorder and resolution of picking, shipping and capacity issues

• Aggregate, review and collaborate with allocation Planning to clear backorders, execute planning cycle to build loads, release orders to DC and drive the daily open order review process with key channel managers

• Resolve return exceptions, coordinate adjustment to deductions with Finance, Channel Manager and Customer and authorize replacement or credit

• Root-cause process failures and implement process improvements

• Also responsible for other Duties/Projects as assigned by business management as needed.


Qualifications :

• 1-2 years of supply chain experience

• Understanding of supply chain systems and structures

• Strong analytical skills with the ability to work independently and within teams

• Ability to connect work in functional area upstream and or downstream in supply chain

• Practical knowledge of Sales and Operations Planning

• Working knowledge of Excel, basic formulas, pivots, etc..

• Experience in SAP ECC/fulfillment systems preferred".

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