Product Specialist

1 month ago


Arlington, United States ANDRITZ Separation Full time

Primary Function

The primary function of the Product Specialist - Automation is to generate profitable growth of the Andritz controls service business for the region.


Reporting Structure

The Product Specialist - Automation reports locally to the Manager of the Service Product Group and globally to the Controls and Automation Product Manager. The Product Specialist - Automation will work and coordinate with the Service Automation and Controls Manager


Responsibilities

  • Make sales calls independently and with the Area Sales Manager to identify, develop and close sales opportunities
  • Responsible for detailed proposals when required and assembly of bid packages, maintain large quote volume.
  • Develop strategies to grow service business in the region
  • Develop enhanced and new service offerings in the region
  • Responsible for sales forecasting, budget and cost control
  • Support the Area Sales Managers with product knowledge, technical expertise and pricing
  • Support the back offices (inside Sales, Purchasing, Project Management) with parts identification, vendor information, costing and pricing
  • Support the Field Service Group with technical expertise, troubleshooting and costing
  • Support Engineering with design information, historical reference, project review and design review
  • Support customers with troubleshooting, problem resolution and performance improvement recommendations
  • Provide training materials and product training to field sales, back office personnel and customers
  • Provide technical, sales and service bulletins and other information to develop the knowledge of the Andritz service group
  • Provide input for development of the product regionally and globally (Marketing materials, R&D, problem solving, cost reduction, business growth etc.)
  • Maintain product related technical information
  • Implement and support global product strategies within the region
  • Coordinate / Project Manage complex service offerings


Must be familiar with industrial controls and their application for use in all types of industrial process equipment. This should include:

-Knowledge of safety systems and requirements for industrial equipment

- Familiar with Electrical code requirements, Area classification, NEMA and IEC standards

-Experience with Industrial control - drive controllers, PLC systems, operator Interface controls, Field sensors (flow, speed, torque, pressure, temperature, etc…)


Travel

The Product Specialist will travel 40 to 60% of the time in support of sales, field service and customers.


Education and Experience

  • B.S. Degree in Engineering or 5 -10 years relevant hands on product experience
  • 5 years sales or sales support experience
  • Some experience with IT/communications
  • A past history of travel in previous employement
  • Willingness to travel (overnight travel required)
  • Must be familiar with industrial controls and their application for use in all types of industrial process equipment. This should include:
  • -Knowledge of safety systems and requirements for industrial equipment
  • - Familiar with Electrical code requirements, Area classification, NEMA and IEC standards
  • -Experience with Industrial control - drive controllers, PLC systems, operator Interface controls, Field sensors (flow, speed, torque, pressure, temperature, etc…)

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