Current jobs related to Program Manager - San Francisco - Zenex Partners

  • Program Manager

    1 month ago

    San Francisco, United States RTA US Full time

    Job DescriptionJob DescriptionRemote3+ month contract$70-80/hr W2 DOEDuties: As a Community Support Program Manager, you are responsible for leading & implementing large-scale programs and projects that drive the strategic goals of the Community Support organization. You will work cross-functionally to improve Community Support productivity and efficiency,...

  • Workplace Manager- Ticketed Services

    2 months ago

    San Francisco, United States Pacific Program Management Full time

    Job DescriptionJob DescriptionCompanyPacific Program Management (PPM) provides clients the leadership and management oversight of their work space strategy, space development, and space transitions for their people and business across the U.S. and Internationally.PPM is a fast-growing, real estate project and program management firm that helps companies...

  • Program Manager

    3 weeks ago

    San Francisco, United States The Sage Group Full time

    Program ManagerOne of The Sage Group’s clients is looking for a Program Manager, ideally experienced with HR and enterprise onboarding. Client’s mission is to simplify a business team's ground transportation and easily manage their work travel. Easily manage trips and billing with the client’s dashboard with automated expensing and replace shuttle...

  • Program Manager

    3 weeks ago

    San Francisco, United States Aquent Full time

    Our well-known tech client is looking for a Program Manager for a 6 month contract. The scope of work supporting their community will be in partnership with UX establishing two programs and their associated operating models: Collaboration with Product in UX – Establish scope, engagement model, stakeholders and outcomes in an effort to bootstrap this new...

  • Program Manager

    2 months ago

    San Francisco, California, United States Equal Employment Opportunity Commission Full time

    Serves as the District Director planning and directing Enforcement activities as well as Outreach and Educational Programs throughout a District in support of the Agency mission to identify and eliminate unlawful discrimination from the workplace. Supervises, or personally conducts the external affairs, principally those involving interaction with Members of...

  • IT Program Manager

    1 month ago

    San Francisco, United States Tri-Force Consulting Services, Inc. Full time

    Job DescriptionJob DescriptionJob Title: IT Program Manager Duration: 12 MonthsClient:The Judicial Council of CaliforniaLocation: San Francisco, CANote: This position is a 100% remote position. “The applicant is the center of our universe.”Job Description:Equivalent to possession of a bachelor’s degree, preferably with major course work in project...

  • Program Manager

    3 weeks ago

    San Francisco, United States Prosperix Full time

    This role focuses on enhancing user experience by managing product launches, improving customer-facing content, and analyzing support operations data to identify areas for improvement.Key Responsibilities:Oversee product launches to ensure timely delivery and quality.Enhance customer support content and resources.Analyze user data and feedback to identify...

  • Program Manager

    3 weeks ago

    San Francisco, United States Prosperix Full time

    This role focuses on enhancing user experience by managing product launches, improving customer-facing content, and analyzing support operations data to identify areas for improvement.Key Responsibilities:Oversee product launches to ensure timely delivery and quality.Enhance customer support content and resources.Analyze user data and feedback to identify...

  • Senior Program Manager, Roadmap Planning

    7 days ago

    San Francisco, United States airbnb, Inc. Full time

    Senior Program Manager, Roadmap Planning & Program ManagementAirbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it...

  • Program Manager

    1 month ago

    San Francisco, California, United States Nisum Full time

    Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "Building Success Together," Nisum has grown to over 1,800 professionals across the...

  • Program Manager

    4 days ago

    San Francisco, California, United States Russell Tobin & Associates Full time

    What are we seeking in our Project Manager?Russell Tobin's client, a prominent player in the food ordering and delivery sector, is looking for a Project Manager to operate remotely.Employment Type: Contract/RemoteCompensation: $60-$68/hr, depending on experienceKey Responsibilities:Focus on developing our strategic approach and executing ambitious objectives...

  • Program Manager, International CX Programs

    1 month ago

    San Francisco, California, United States Motion Recruitment Full time

    Our large crypto company is looking for a Program Manager, International CX Programs. This is a remote contract position.Contract Duration: 12-MonthsRequired Skills & Experience Motivated by the client's mission and crafting a seamless support experience for our global customer base, including a deep passion for products within the broader crypto space. 6+...

  • Marketing Program Manager

    2 months ago

    San Francisco, United States Cypress HCM Full time

    Job DescriptionJob DescriptionMarketing Program Manager Description:Location: San Francisco, CA or remote candidates in PST/MST time zonesOur Global Marketing Organization is seeking a Program Manager for the Marketing Strategy and Operations team. Working closely with the Sr. Manager, you will execute key initiatives that impact the Global Marketing...

  • Program Portfolio Manager

    4 days ago

    San Francisco, United States Nisum Full time

    Customer is looking for Portfolio Program manager who has 15 years of experience:Drive Programs of entire portfolio, giving status to stakeholdersShould have E-Com Loyalty experience for retail portalsShould have ability to drive new programs until it stabilizes while managing the portfolio programs.Establishes a clear escalation mechanism for the program...

  • Sustainability Program Manager

    1 week ago

    San Francisco, United States Avispa Technology Full time $50 - $60

    Job DescriptionJob DescriptionSustainability Program Manager 14134 A leading professional networking company is seeking a Sustainability Program Manager. The Supplier Programs Manager role requires a strong data analytical foundation and will help to develop and maintain the reporting infrastructure, data analytics, and data visualization to support Supplier...

  • Program Manager

    2 days ago

    San Francisco, California, United States HOK Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Project Manager to join our team at HOK. As a key member of our project leadership team, you will be responsible for overseeing the financial performance and team communication of multiple projects.Key ResponsibilitiesLeadership:Foster and maintain a collaborative working relationship with...

  • Sustainability Program Manager

    5 days ago

    San Francisco, United States Avispa Technology Full time

    Sustainability Program Manager 14134 A leading professional networking company is seeking a Sustainability Program Manager. The candidate will work closely on supplier programs including responsible sourcing and sustainability efforts to support reporting needs, competitive insights and benchmarking, while maintaining datasets around carbon reporting and...

  • Sustainability Program Manager

    1 week ago

    San Francisco, United States Avispa Technology Full time $45 - $55

    Job DescriptionJob DescriptionSustainability Program Manager 14134 A leading professional networking company is seeking a Sustainability Program Manager. The candidate will work closely on supplier programs including responsible sourcing and sustainability efforts to support reporting needs, competitive insights and benchmarking, while maintaining datasets...

  • Technical Program Manager

    1 month ago

    San Francisco, United States Upwork Full time

    Job DescriptionJob DescriptionCompany DescriptionEnterprise client is looking for Program Manager.Job DescriptionJob Overview: We are seeking a highly skilled and experienced Technical Program Manager to support our enterprise client. The ideal candidate will have experience in the tech industry, preferably with a focus on HR tech, and a strong background in...

  • Sustainability Program Manager

    2 weeks ago

    San Francisco, United States Avispa Technology Full time $50 - $60

    Job DescriptionJob DescriptionSustainability Program Manager 14134 A leading professional networking company is seeking a Sustainability Program Manager. The Supplier Programs Manager role requires a strong data analytical foundation and will help to develop and maintain the reporting infrastructure, data analytics, and data visualization to support Supplier...

Program Manager

1 month ago

San Francisco, United States Zenex Partners Full time

Program Manager

Duration:- 12+ Months/Contract to Hire

Pay rate:- $45 - $50/hr W2


Responsibilities of Program Manager

  • Develop and implement strategies to optimize customer service operations and drive continuous improvement\
  • Collaborate with various cross-functional teams, including (but not limited to) Operations, Product, Tooling, Analytics, Knowledge Management, Training and Workforce Management
  • Act with urgency to ensure priority items are progressed through having a bias for action and focusing on the 20% of work that will get 80% of the impact
  • Identify and analyze data, customer feedback and trends to identify areas for improvement and implement corrective actions
  • Establish and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in customer service operations
  • Stay up to date on industry trends, best practices and emerging technologies to drive innovation in CX Operations and Product
  • Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities
  • Manage cross functional partnerships and insights from customers in French speaking regions
  • Serve as the primary point of contact for escalations of customer issues from those regions


Requirements for Program Manager

  • Motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base, including a deep passion for products within the broader crypto space.
  • 6+ years of proven experience in Program Management, Customer Support Operations or Product Operations
  • Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Track record of developing and implementing mechanisms that enabled quality to scale 10x
  • Excellent analytical and problem-solving abilities, with a data-driven mindset
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Highly flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization
  • Experience utilizing customer insights to drive improvements
  • Desire to better understand the unique needs of customers in French speaking markets
  • Fluent (written and verbal) in both English and French languages

Perks & benefits:-

  • Health & wellness (health insurance, Dental, Vision, Medical, Life Insurance)
  • Financial & Savings (401K Plan, HSA, HCFSA)
  • Perks & Bonuses (Charitable Matching Gifts, Tuition Assistance, Fitness Benefits, commuter benefits)
  • Sick leaves (3-5 leaves)


Please note contractors are engaged to provide services to our Client on a contract basis in connection with a specific assignment. Contractors are hired and employed through Zenex Partners as their W2 working at the client-side. We will provide medical benefits along with paid sick leaves. Zenex Partners believe in building diverse & inclusive products for our Client. As a team, Zenex partners focus on a drive for results that is win-win and 100% uniquely tailored to get the best talent for our Clients.


As a Woman-Owned firm, we at Zenex Partners have dedicated ourselves to becoming frontrunners for achieving inclusive workplaces that value and celebrate diversity. We have designed our recruitment practices to prevent discrimination and unconscious bias against our Talents regardless of sexual orientation, gender identity or expression, religion, age, ethnicity, neurodiversity, disability status, or any other aspect which makes them unique. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.