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Product Manager

2 months ago

Dallas, United States Synergy Interactive Full time

***Must have retail experience***


Your Impact:

  • Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
  • Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
  • Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
  • Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
  • Establish customer journey mapping to guide product development; then validate that learning with user testing
  • Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
  • Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
  • Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
  • Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
  • Masterfully apply Lean Agile practices and frameworks
  • Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
  • Collaborate with system architects to envision and prioritize system enablers
  • Represent industry best practice and market trends to assist the client in maintaining competitive advantage
  • Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
  • Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services


Your Skills & Experience:

  • Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
  • Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
  • Experience working with a multi-disciplinary team on customer-focused products and services
  • Proven ability in collaborating and leading Program Increment (PI) cycles
  • Significant industry knowledge and expertise within industry
  • Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
  • Practice in workshop facilitation to cultivate the ideation
  • Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
  • Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
  • Mastery in leading change and inspire others to change behaviors
  • Influencer in continuous learning and innovation