Help Desk Lead

Position: Help Desk LeadLocation: Cleveland, OHDuration: 6-month W2 contract to full timeDescription:We are looking for a Help Desk Supervisor to oversee a team of technicians with the performance of their job duties, respond to customer inquiries, and assist with resolving issues and complaints. You will implement procedures to create and maintain an...

Help Desk Supervisor Job DescriptionJob Summary:The Help Desk Supervisor is responsible for overseeing the level one support team, ensuring the resolution or escalation of end-user incidents to either development or other support groups. This individual is responsible for managing all procedures related to the identification, prioritization, and resolution...

Help Desk Lead Job DescriptionJob Summary:We are seeking a highly skilled and experienced Help Desk Lead to oversee our team of technicians and provide exceptional customer service to our clients. The successful candidate will have a strong technical background, excellent communication skills, and the ability to lead and motivate a team.Key...

Job Title: Help Desk SupervisorAt Sherwin-Williams, we're committed to providing exceptional customer service and support to our employees and customers. As a Help Desk Supervisor, you'll play a critical role in ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key Responsibilities:Manage and oversee the Help Desk team,...

Job Title: Help Desk Operations ManagerThe Help Desk Operations Manager is responsible for overseeing the level one support team for PSG and PCG retail locations in the US and Canada, ensuring the resolution or escalation of end-user incidents to either development or other support groups. Scope of support includes the stores' IT ecosystem, including...

Job Title: Help Desk CoordinatorAt Heinen's, Inc., we are seeking a highly skilled and customer-focused Help Desk Coordinator to join our IT team. As a Help Desk Coordinator, you will be responsible for providing exceptional support to our associates and ensuring that their technology needs are met in a timely and efficient manner.Key...

Job SummaryThe IT Help Desk Analyst will provide Sherwin-Williams store employees with a single point of contact to track, log, report, and resolve level one hardware and software problems through an automated problem tracking system. The Help Desk operates during the following hours: Monday through Friday, 6:30 AM to 8:00 PM EST, Saturday, 7:30 AM to 4:00...

Job DescriptionThe Help Desk Supervisor is responsible for overseeing the level one support team for our client's retail locations in the US and Canada, ensuring the resolution or escalation of end-user incidents to either development or other support groups. The scope of support includes the stores IT ecosystem, including software, hardware, infrastructure,...

Job SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at K2 Staffing. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key ResponsibilitiesProvide technical support to...

Job SummaryWe are seeking a highly skilled and customer-focused Help Desk Coordinator to join our team at Heinen's Grocery Store. As a Help Desk Coordinator, you will be responsible for providing exceptional service to our associates by responding to IT-related requests in a timely and professional manner.Key ResponsibilitiesProvide fast and proactive...

Job DescriptionJob DescriptionCompany Overview:Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one...

About the RoleWe are seeking a highly skilled and customer-focused Help Desk Coordinator to join our IT team at Heinen's Grocery Store. As a Help Desk Coordinator, you will be the initial point of contact for IT-related requests from our associates, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProvide timely and...

Company Overview:Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a...

Company Overview:Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a...

Company Overview:Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a...

Position: Service Desk LeadLocation: Cleveland, OHDuration: 6-month W2 contract, with the potential to convert to full timeDescription: We are looking for a Service Desk Supervisor to oversee a team of technicians with the performance of their job duties, respond to customer inquiries, and assist with resolving issues and complaints. You will implement...

Position: Service Desk LeadLocation: Cleveland, OHDuration: 6-month W2 contract, with the potential to convert to full timeDescription: We are looking for a Service Desk Supervisor to oversee a team of technicians with the performance of their job duties, respond to customer inquiries, and assist with resolving issues and complaints. You will implement...

Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company in the Cleveland, OH area and they are in need of a Help Desk Support Level II Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support...

Job DescriptionJob DescriptionSummary Our client is a leading IT Solutions Company in the Cleveland, OH area and they are in need of aHelp Desk Support Level II Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support...

Job DescriptionJob DescriptionSummary Our client is a leading IT Solutions Company in the Cleveland, OH area and they are in need of a Help Desk Support Level II Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond...