Manager, Change Delivery

1 month ago

New York, United States Calculated Hire Full time

Manager, Change Delivery (MarTech)

New York, NY - Hybrid

6-9m. Contract


Our streaming client is looking for a Manager, Change Delivery to join their Marketing Technology team for a maternity leave coverage. This role will work on the Growth Product team, reporting to the VP of Marketing Technology; and will partner with cross-functional stakeholders to lead the adoption of new functionalities while supporting teams during workflow transitions. We are looking for a dedicated professional who exhibits company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, and Ownership. Join our innovative streaming client in driving the delivery and adoption of innovative marketing technologies that provide a competitive edge in a rapidly changing industry.


Responsibilities:

  • Proactively ensure transparency with our stakeholder teams by providing consistent & clear updates on projects & priorities that leverage a maintained source of truth
  • Lead Change Delivery for MarTech tooling in a dedicated vertical, enabling the adoption of new functionality and supporting teams as they transition workflows
  • Create & maintain consistent documentation on our technology – providing a source of truth for the tools available that includes their functionalities, integrations into our systems, and best technical practices on how to leverage them
  • Partner with MarTech product managers to ensure operational considerations of new capabilities are aligned with & designed to address business needs
  • Prioritize the effective roll-out of self-service capabilities that users can independently leverage in their work – identifying efficiency drivers & iterating training to deliver them
  • Manage Change Delivery roadmap to ensure changes are well-sequenced & appropriate against the broader marketing & enterprise priority timelines

Qualifications:

  • 3+ years of change management experience with a focus on delivering organizational change initiatives
  • Strong project management skills, including the ability to manage multiple projects simultaneously
  • Excellent communication & story-telling skills; breaking down complex concepts and presenting to both business and technology stakeholders
  • Strong organization and facilitation skills, attention to detail, and the ability to clearly and concisely articulate complex concepts for a variety of audiences
  • Proven leadership skills with the ability to coordinate and influence team members from multiple internal departments and external vendors
  • Bachelor's degree required

Desired Qualifications:

  • Marketing technology experience is a plus
  • Understanding of Marketing Technology stack architecture, including interplay between engagement tools, ad serving platforms, and data warehouses
  • Familiarity with global data privacy & consent regulations
  • Adaptable performer who can lead effectively under pressure and through significant change
  • Ability to synthesize and simplify complex concepts/requirements to the team and stakeholders and tie back to business objectives
  • Results-oriented with the initiative to work until the job is complete
  • Experience within the media entertainment industry is a plus

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