Shipping Manager

3 weeks ago


Carmel, United States Dawn's Dream Winery Full time

馃崌聽Join Our Team: Shipping Manager

at Dawn鈥檚 Dream Winery & Galante Family Winery聽馃嵎



Are you passionate about wine and logistics? Join our team as a Shipping Manager at our esteemed winery and ensure that our customers receive their orders with the utmost care and precision


Position:聽Shipping Manager (part-time with opportunities for additional hours)

Location:聽NW Corner of 7th聽& San Carlos, Carmel-by-the-Sea CA

Salary:聽Competitive (based on experience) + Benefits may include Health Insurance for full-time; Commission; Wine discount, No match Retirement plan and Tips.

______________________________________________________________________________________________


About Us:

At our small family wineries, we blend the art of winemaking with the spirit of innovation. Set against the picturesque backdrop of Carmel-by-the-Sea, our winery office is not just a workplace鈥攊t's a place where tradition meets modernity, and passion meets purpose.


Your Role:

As our Shipping Manager, you will be the backbone of our shipping operations. From supporting our spirited sales team to coordinating with the owners, administrative assistants, and other team members, your role will be pivotal in ensuring the smooth running of our winery's shipping and logistics tasks.

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Key Responsibilities


Shipping:


路聽聽聽聽聽聽Monitor the eCommerce platform on Wine Direct (WD) shipping dashboard for orders and ensure timely shipments.

路聽聽聽聽聽聽Utilize WD shipping functionality to complete shipping paperwork and UPS labels.

路聽聽聽聽聽聽Monitor and maintain shipment tracking information in UPS and/or Wine Direct.

路聽聽聽聽聽聽Complete orders per winery requirements including club orders, gifts, website orders, and tasting notes.

路聽聽聽聽聽聽Monitor and follow up on shipment exceptions and initiate resolutions, such as rerouting, returns, and warranty submissions.

路聽聽聽聽聽聽Ensure each shipment is done correctly and with care, as it is the final contact with the customer. Ensure the orders are shipped with accurate wines, vintages and correct address and in accordance with alcohol shipping compliance guidelines.

路聽聽聽聽聽聽Monitor UPS rates and communicate with the Operations and Wine Club Managers about any issues.

路聽聽聽聽聽聽Communicate transaction problems and shipping issues with the Wine Club Manager.

路聽聽聽聽聽聽Build and maintain a strong relationship with our UPS representative.

路聽聽聽聽聽聽Communicate company-wide about shipping particulars like weather delays and temperature-related issues.

路聽聽聽聽聽聽Address employee shipping errors and provide training as needed.


Inventory Management:


路聽聽聽聽聽聽Maintain daily arrival and departure inventory counts for shipping wine.

路聽聽聽聽聽聽Account for all removals, transfers, and receipts of wine daily.

路聽聽聽聽聽聽Ensure accurate inventory and movement of wines, and promptly address any discrepancies.

路聽聽聽聽聽聽Manage shipping and tasting room wine inventory, ordering or transferring as needed.

路聽聽聽聽聽聽Communicate with the Admin Assistant for ordering miscellaneous shipping supplies in a timely manner and examine supply order invoices before giving a breakdown to our bookkeeper for payment.

路聽聽聽聽聽聽Maintain organized storage of wine and supplies.

路聽聽聽聽聽聽Coordinate a comprehensive year-end physical inventory of all wine locations.

路聽聽聽聽聽聽Collaborate with Owners and the Operations Manager to complete the ranch winery library inventory.

路聽聽聽聽聽聽Schedule and manage team members for physical inventory at both tasting rooms. Responsible for counting the shipping wine area in the DD basement and the tasting room wines.


Winery and Tasting Rooms:


路聽聽聽聽聽聽Learn wine varietals and vintages.

路聽聽聽聽聽聽Understand and appreciate the Galante Family Winery and Dawn鈥檚 Dream stories and share with customers.

路聽聽聽聽聽聽Familiarize yourself with tasting room processes and procedures.

路聽聽聽聽聽聽Cover meal breaks for tasting room staff.

路聽聽聽聽聽聽Oversee the Hot Ship program, ensuring compliance with UPS contract parameters and updating WD shipping fees accordingly.

路聽聽聽聽聽聽Assist the Event Manager with event preparation and wine inventory.

路聽聽聽聽聽聽Assist Wine Club Manager when needed.

路聽聽聽聽聽聽Available to work weekends.

______________________________________________________________________________________________


Essential Skills & Qualifications:


路聽聽聽聽聽聽Strong proficiency on PC computer systems, Microsoft Word, Excel, and Dropbox management.

路聽聽聽聽聽聽Ability to quickly grasp our POS software.

路聽聽聽聽聽聽Stellar communication skills鈥攂oth written and verbal.

路聽聽聽聽聽聽An uncanny ability to multitask without dropping the ball.

路聽聽聽聽聽聽Strong work ethic, responsibility, and a dash of common sense.

路聽聽聽聽聽聽Ability to lift 40lbs, go up and down stairs with ease, and handle large quanity wine deliveries.

路聽聽聽聽聽聽Previous experience in shipping, logistics, or inventory management is preferred.

路聽聽聽聽聽聽Strong organizational skills and attention to detail.

路聽聽聽聽聽聽Excellent communication skills and the ability to work well with a team.

路聽聽聽聽聽聽Ability to learn and adapt to new software systems (e.g., Wine Direct, UPS Website functionality (orders, tracking, returns, reroutes and claim submittals)).

路聽聽聽聽聽聽Passion for wine and a desire to contribute to a customer-focused team.

路聽聽聽聽聽聽Valid driver鈥檚 license.

_______________________________________________________________________________________________


Why Join Us?:


路聽聽聽聽聽聽Be part of a passionate team that values creativity and hard work.

路聽聽聽聽聽聽Enjoy employee discounts on our world-class wines.

路聽聽聽聽聽聽Participate in exclusive wine tasting events and deepen your knowledge of the wine industry.

路聽聽聽聽聽聽Opportunities for professional growth and learning.

________________________________________________________________________________________________


Raise a Toast to New Beginnings

If you鈥檙e a dynamic, detail-oriented individual ready to pour your energy into a role that offers challenge and reward in equal measure, we'd love to hear from you.


馃嵎聽Apply now and embark on a fruitful journey with Dawn鈥檚 Dream Winery & Galante Family Winery


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