Member Services

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Springfield, United States Winter Sports Retailers Inc Full time

Job Description

Primary responsibility is to develop an excellent relationship with our members and assist them with every aspect concerning vendor/supplier issues, reconciling differences and as a collections liaison to keep member in good standing financially.

Secondary but not less equal, responsible for accurate invoice entry, accounts receivable, applying cash, credit collections, statement reconciliation.

 

Responsibilities:

Answer incoming customer calls regarding billing issues, product problems, and general client concerns. • Responsible for maintaining a high level of professionalism with members and working to establish a positive rapport with every caller. • Responsible for specific member account maintenance and collections. • Data entry of invoices and credit memos. • Reconcile monthly supplier statements, resolving discrepancies. • Ability to work in a team environment and ask for help when unsure of practices

 

Functions:

Index invoices/credit memos

Data entry invoices/credits Collect and process AR payments for specific members

Deposit checks into bank account, using check scanner

Correspondence, both written and via phone with members regarding accounts

Responsible for specific member account maintenance and collections

 

Winter Sports Retailers is a retail buying group of ski and snowboard specialty shops. With almost 350+ stores across the US, WSR members are the experts in their local cities or mountain communities. WSR works to help these stores remain competitive with pricing and manages the credit/payables for both the stores and the suppliers. Our offices in Springfield, MA and Golden, CO are dynamic, fun, over-achieving and never boring



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