Integration Specialist FIX/ITCH/OUCH
4 weeks ago
Job Title: Integration Specialist - Fixed Income
Location: Chicago
Job Summary:
As a key member of the Integration team, the Integration Specialist will be instrumental in supporting the deployment and development of our proprietary APIs and financial products on a global scale. This role involves extensive collaboration with external clients, vendors, and internal teams across sales and development to coordinate e-trading and straight-through processing (STP) integration projects. The candidate will be responsible for engaging with multiple lines of business and geographical regions. This position does not involve direct development but requires a comprehensive understanding of technical, business, and support aspects within the Fixed Income domain. Exceptional communication skills and the ability to manage first-class customer interactions are critical.
Duties and Responsibilities:
- Provide technical support and development assistance to external investment banking clients and software vendors using the company's proprietary binary APIs & FIX for market data, order entry, and STP.
- Collaborate with Sales on pre- and post-engagement processes for potential e-trading integration projects.
- Liaise with the internal development team to enhance integration solutions based on client feedback and business requirements.
- Facilitate the integration of external software vendors with our systems, or vice versa.
- Coordinate the rollout of new APIs and enhancements to external clients.
- Support Sales teams during client demos and calls, providing technical advice and participating in discussions regarding connectivity, functionality, and development efforts.
- Test new releases and enhancements, demonstrating these to Sales teams, and coordinating rollout plans with clients and internal teams.
- Manage and resolve client integration issues and provide third-level support for production-related API issues.
- Document processes and train internal support teams.
Experience Required:
- Minimum of 5 years in client-facing roles.
- At least 5 years of experience with binary and FIX protocols.
- Strong background in financial industry/capital markets, particularly in futures markets.
- Experience with third-party trading software and connectivity vendors.
- Proficiency in VeriFIX or similar software for testing and certification is preferred.
- Development skills in Java or C++ are advantageous.
- Familiarity with Linux/Unix environments.
- Understanding of networking protocols, such as TCP/IP and UDP.
Skills:
- Excellent organizational skills with the ability to prioritize tasks and take ownership of various responsibilities without compromising attention to detail.
- Strong communication and interpersonal skills, capable of working independently and as part of a team, even under pressure.
- Proactive, self-starter attitude with flexibility and adaptability in work.
Compensation:
The expected base salary for this position ranges from $120,000 to $170,000, depending on individual skills, experience, and qualifications. In addition to the base salary, this role offers a competitive benefits package and may be eligible for discretionary bonuses along with other short- and long-term incentives.
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