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Community Association Manager

2 months ago

Oakland, United States Prime HOA Management Full time

We are growing


Our company manages homeowners associations around the Bay Area and Sacramento. We are looking for a skilled community association manager to manage a portfolio of HOAs and provide excellent customer service.


Position Overview: The Community Association Manager (CAM) manages and oversees the day-to-day operations of residential communities, such as homeowner associations (HOAs) or condominium associations. This role requires a blend of organizational, communication, and problem-solving skills to ensure that the community remains a desirable place to live while balancing the financial and operational needs of the association. The CAM serves as the primary point of contact for homeowners, board members, vendors, and other stakeholders, ensuring adherence to community policies, regulations, and budgets.


Key Responsibilities:

Property and Facility Management:

  • Oversee the maintenance and upkeep of common areas, amenities, and community facilities, ensuring compliance with quality and safety standards.
  • Coordinate maintenance, landscaping, and repair schedules with vendors and contractors.
  • Conduct regular inspections of property grounds and facilities to ensure cleanliness, safety, and compliance with association rules.

Board Relations and Governance:

  • Act as a liaison between the board of directors and residents, fostering open communication and transparency.
  • Assist the board in understanding and implementing community bylaws, policies, and procedures.
  • Support the board with planning and executing community events and initiatives.

Financial Management and Budgeting:

  • Develop, manage, and monitor the community association’s annual budget, balancing fiscal responsibility with community needs.
  • Oversee accounts payable and receivable, ensuring timely collection of dues and assessment fees.
  • Work with financial professionals to provide annual reports, audits, and financial statements.

Homeowner and Resident Relations:

  • Serve as the primary point of contact for homeowners, addressing questions, concerns, and complaints promptly and professionally.
  • Provide education to residents about community policies, processes, and expectations.
  • Coordinate orientation for new residents, ensuring they are aware of community guidelines and amenities.
  • Foster a sense of community by organizing events, newsletters, and other communications.

Compliance and Risk Management:

  • Enforce community policies, procedures, and rules, and address violations in a fair and consistent manner.
  • Maintain association records, ensuring compliance with state and local regulations, as well as internal policies.
  • Monitor and manage risk, including overseeing insurance policies and coordinating with legal professionals as needed.


Qualifications:

  • Bachelor’s degree in Business Administration, Real Estate, Public Administration, or related field preferred.
  • Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), or equivalent designation required.
  • 2+ years of experience in property management, real estate, or community management.
  • Strong knowledge of property management principles, community association law, and financial management.
  • Excellent interpersonal and communication skills, with the ability to effectively mediate disputes and foster a positive community atmosphere.
  • Proficient in Microsoft Office Suite and community management software.


Skills and Competencies:

  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Financial acumen, including budgeting, expense management, and financial reporting.
  • Conflict resolution and problem-solving abilities, with a focus on maintaining positive relationships.
  • High attention to detail, especially in regard to compliance, documentation, and records management.
  • Ability to work independently and as part of a team, with flexibility to adjust to evolving community needs.


Work Location: The Community Association Manager may work both in an office setting and outdoors, performing property inspections. Some evening or weekend work may be required for community meetings or events. We would like this person to be in the office every day for 6 months, then remote work days can be discussed.


Benefits: Competitive salary, health stipend, retirement plan options, professional development opportunities, and commissions for new accounts.


Application Process: Interested candidates should submit a resume and cover letter detailing their experience and qualifications. References and certifications may be requested.