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Inside Sales

3 months ago


Savannah, United States Tail Activewear Full time

Responsible for handling customer inquiries, resolving customer issues, and driving phone sales through excellent customer service. You will engage with customers primarily over the phone, as well as via email and occasionally in person, to provide information about products and services, process orders, and address any concerns. The ideal candidate will have a strong sales aptitude, exceptional communication skills, and a passion for delivering outstanding customer service. Previous experience in phone sales and customer service is required, preferably in the clothing industry.


Responsibilities and Duties:

  • Manage inbound customer and sales representatives’ inquiries and provide accurate information about products and services
  • Proactively contact existing and prospective customers to promote products and close sales
  • Research accounts, identify key players and generate interest
  • Build and maintain strong, long-lasting customer relationships
  • Process customer orders and ensure timely delivery
  • Manage customers’ accounts and open orders
  • Resolve customer complaints and issues in a professional and timely manner
  • Collaborate with the sales team to identify and grow opportunities within the territory

Meet or exceed sales targets and goals


Requirements:

  • Proven experience inside sales and customer service
  • Strong communication skills, both verbal and written
  • Proficient in Microsoft Excel, Word and Access
  • Excellent interpersonal skills and ability to build rapport with customers
  • Ability to multitask, prioritize, and manage time effectively

for a customer service representative with experience in order management, account monitoring, proven problem-solving skills, and proficiency in Microsoft Suite and Outlook.


No recruiters please