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Business & IT Alignment Sr. Manager

2 months ago

St Paul, United States HireTalent - Diversity Staffing & Recruiting Firm Full time

Job Title: Business & IT Alignment Sr. Manager

Location: St. Paul, MN- 55117

Duration: 6 months



**The Business & IT Alignment Sr. Manager** will have a large Client Area and deployed technology to support across multiple divisions. Technology Domain supported is defined as Enterprise (i.e., software whose failure is noticed quickly).


Sr. Business & IT Alignment Manager manages the team and related delivery activities that require interaction between business units and IT (including Plan/Build/RUN/BRM) to successfully deliver *** solutions and ensure value is achieved as anticipated from the outsourced relationships under management. Partner with Business Relationship Managers and Provider on the identification of business requirements. Partners with Enterprise strategy on Domain direction. Is responsible for defining and the ultimate delivery of IT Solutions. Plays a key role in decision making, planning, and executing IT initiatives. Anticipates the needs for the client area and deployed technologies. Harmonizes, motivates, and provides development opportunities for team members. Provides coaching and mentoring.


**Duties:**

  • Anticipates and manages in queue Request (Work Intake) lifecycle, track status of Request, update Request Tracking Log, and provide regular feedback on status to Request Initiator (BRM).
  • Primarily responsible for the successful execution of projects working through providers.
  • Responsible for the approval of all project-related deliverables including EWO/PWOs through System Decommission.
  • Manages BSS capacity and reviews corresponding project demand for solutions and projects across respective domain(s).
  • Ensures alignment with Enterprise service providers.
  • Escalates if Provider is unable to meet demand.
  • Plans, executes, and evaluates work to time, cost, and quality targets.
  • Assesses and evaluates risk.
  • Communicates effectively, both formally and informally.
  • Demonstrates leadership.
  • Facilitates collaboration between stakeholders who have diverse objectives.
  • Understands the relevance of own area of responsibility/specialism to the employing organization.
  • Takes client requirements into account when evaluating proposals.
  • Manages communication and negotiation with suppliers to obtain required solution design and sizing (hours effort).
  • Reviews and approves infrastructure, software-related project costs.
  • Takes account of relevant legislation, compliance requirements, industry regulations.
  • Emerging leader in industry advancements and direction of domains supported.
  • Thinks strategically leveraging knowledge of domain needs across ***.
  • Ensures effective systems operations between the suppliers and *** Plan/Build organization.
  • 5-9 Direct Reports.
  • Partners with Enterprise Architects on the establishment of Domain Specific Communities of Practices.
  • Functions as Single Point of Escalation for all questions, activities, and issues related to project delivery requests aligned to specific business functional domains.
  • Accountable across *** for technologies defined within their domains.
  • Drives to resolution supplier issues.
  • Leads solutioning for functional domain or domains.
  • Key partner with Project Management Office on development of proper communication with clients and suppliers regarding project disposition.
  • Identifies and proposes new Service Requests to be included in the Service Catalogue as Standard Service Requests and initiates Contract Change and Revision Management process.
  • Responsible for Staff and Travel budgets.
  • Approves ROM estimates prior to project initiation.
  • Reviews and approves time reports/invoices.
  • Monitors actuals.
  • Manages Phase Zero's and is accountable for accurate financial estimates.
  • Works with BRM on the creation of capital requests.
  • For COTS, works with Purchasing and vendors on on-going software/hardware license maintenance estimates.
  • Communicates maintenance needs to BRM, RUN, and the appropriate Finance team.


**Required:**

  • Bachelor’s degree in the field of computer science, engineering, or equivalent relevant experience.
  • MBA preferred.
  • 5-7 years relevant work experience.