Desktop Support Specialist
2 months ago
Technology Analyst
Kansas City MO
Great technology opportunities with well-respected team
A top ranked company within the Financial/Professional Services industry is seeking an experienced Technology Analyst to join their team This person will support internal associates from a variety of locations on Tier 1 hardware/software troubleshooting and escalate additional concerns to Tier 2-3 team members.
What you bring to the table:
- Troubleshooting hardware, software, and network related issues
- Ability to work together with team members as well as independently
- Hands-on experience with a variety of technologies, mostly Windows based
- Ability to mentor junior team members
- Exceptional customer support skills, both deskside and remote
Experience needed:
- Bachelor’s degree in computer science or similar required
- CompTIA A+ certification or related a plus
- 3+ years of industry knowledge
- Experience in Active Directory and Office 365
Benefits/Additional Information:
- Hybrid Schedule with flexible hours
- Competitive pay with PTO/holiday, Medical, dental, vision
- Highly collaborative environment
- Business casual dress
- Paid paternity/maternity leave
- 401k/profit sharing
- Referral bonuses
If interested, please send your resume to: Caitlin.barker@abacusrecruiting.com
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