Desktop Support Specialist

2 months ago


Kansas City, United States ABACUS Recruiting Full time

Technology Analyst

Kansas City MO


Great technology opportunities with well-respected team


A top ranked company within the Financial/Professional Services industry is seeking an experienced Technology Analyst to join their team This person will support internal associates from a variety of locations on Tier 1 hardware/software troubleshooting and escalate additional concerns to Tier 2-3 team members.


What you bring to the table:

  • Troubleshooting hardware, software, and network related issues
  • Ability to work together with team members as well as independently
  • Hands-on experience with a variety of technologies, mostly Windows based
  • Ability to mentor junior team members
  • Exceptional customer support skills, both deskside and remote


Experience needed:

  • Bachelor’s degree in computer science or similar required
  • CompTIA A+ certification or related a plus
  • 3+ years of industry knowledge
  • Experience in Active Directory and Office 365


Benefits/Additional Information:

  • Hybrid Schedule with flexible hours
  • Competitive pay with PTO/holiday, Medical, dental, vision
  • Highly collaborative environment
  • Business casual dress
  • Paid paternity/maternity leave
  • 401k/profit sharing
  • Referral bonuses


If interested, please send your resume to: Caitlin.barker@abacusrecruiting.com


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